Sales Leader Shared Services

Smart Ship Hub Digital

Singapore Japan India

Smart Ship Hub is a fast-growing maritime technology company focused on building intelligent digital solutions for the global shipping industry. Our product portfolio includes AI-powered camera systems vessel reporting platforms voyage performance management tools vibration monitoring systems and other digital solutions that enhance safety efficiency and operational intelligence for ship owners and operators.

As we scale globally we are building a centralized Shared Services Sales function to support multiple product lines improve sales operations and accelerate market expansion.

Role Overview

The Sales Leader – Shared Services will establish and lead a centralized sales support function that works across multiple product verticals at Smart Ship Hub. This role will drive sales enablement inside sales lead generation CRM discipline proposal management and commercial coordination to support the global sales teams.

The ideal candidate will combine sales operations expertise team leadership and commercial acumen with the ability to build scalable sales processes in a fast-growing startup environment.

Key Responsibilities

1. Build and Lead the Shared Sales Services Function

• Establish and manage a centralized sales support team serving multiple SSH product lines.

• Define processes for inside sales lead qualification proposal support CRM management and sales analytics.

• Build a high-performance team including SDRs sales coordinators and proposal specialists.

2. Sales Enablement

• Develop sales playbooks pitch decks and standardized proposal templates.

• Support sales teams with product positioning value propositions and commercial documentation.

• Ensure consistent messaging and positioning across global markets.

3. Lead Generation & Inside Sales

• Drive structured outbound campaigns targeting ship owners operators shipyards and maritime service providers.

• Oversee lead qualification pipeline development and handover to field sales teams.

• Work closely with marketing on digital campaigns and inbound leads.

4. Proposal & Commercial Management

• Lead preparation of technical and commercial proposals tenders and RFP responses.

• Coordinate with product engineering and finance teams for pricing and solution architecture.

• Ensure fast turnaround and high-quality submissions.

5. Sales Operations & CRM Discipline

• Own CRM processes data quality and pipeline visibility.

• Track sales performance funnel metrics and conversion rates.

• Provide insights and reporting to leadership on sales effectiveness.

6. Global Sales Support

• Provide structured support to regional sales teams across India APAC Middle East and Europe.

• Improve coordination between product teams sales teams and customer success.

7. Process & Scale

• Build scalable systems and processes suitable for a Series A–D style scaling company.

• Introduce automation tools and AI-driven sales support where applicable.

Qualifications

• 10–15 years of experience in B2B technology or industrial solution sales.

• Proven experience in sales operations inside sales leadership or shared services sales environments.

• Experience building and scaling sales support or commercial operations teams.

• Strong expertise in CRM platforms (Salesforce/HubSpot or similar).

• Experience in maritime industrial IoT SaaS or deep-tech sectors is a strong advantage.

• Excellent communication proposal writing and stakeholder management skills.

Preferred Experience

• Exposure to maritime technology ship operations or shipping industry customers.

• Experience working in startup or scale-up environments (Series A–D).

• Experience managing global sales support teams.

Key Success Metrics

• Pipeline generated through inside sales

• Proposal turnaround time

• Lead-to-opportunity conversion rates

• CRM adoption and pipeline visibility

• Sales productivity improvement

Why Join Smart Ship Hub

• Opportunity to shape the sales backbone of a fast-scaling maritime technology company.

• Work on cutting-edge products including AI vision systems IoT monitoring and maritime digital platforms.

• Collaborate with global maritime customers and industry leaders.

• High ownership role with direct impact on company growth.

Required Skills:

Shared services sales leadership