Customer Support Specialist TEST

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

5 years experience delivering great customer experiences in a very active environment with constant interaction and communication with card members.
Bilingual ability (English-French)
Strong interest in technology particularly fintech and agility at learning new platforms and features
Very strong people skills: youre approachable a good listener and empathetic
Youre a polished writer and can craft a great email at the drop of a hat
You know exactly how to diagnose customer issues and make customers happy
Youre organized and efficient nothing falls through the cracks
Must have great attention to detail accuracy and follow-through
Self-motivated and will strive to achieve best possible results as you improve along the way
Must be dependable responsible accountable honest hard working resourceful excited to learn new things bright upbeat and friendly
Must be looking to work in a long-term period and master the ropes of the role along the way
Problem-solving critical thinking and analytical skills
Excellent communication (written and verbal) grammar and typing accuracy and collaboration skills

Required Experience:

5 years experience delivering great customer experiences in a very active environment with constant interaction and communication with card members.Bilingual ability (English-French)Strong interest in technology particularly fintech and agility at learning new platforms and featuresVery strong peopl...