Pharmacy Support Specialist
Nashville, IN - USA
Job Summary
This individual will support the Customer Service prior authorizations and other needs of the TruCard Product and Pharmacy team.
- Resolve and log all inbound member or client concerns
- Complete administrative tasks related to prior authorizations and appeals
- Support clinical team in prior authorization case reviews
- Support clinical team with outbound member and provider calls
- Perform additional projects and tasks as needed
Qualifications and skills:
- Competitive candidates will have a minimum of 2 years experience in PBM operations including medical necessity or prior authorization case reviews
- Candidates without PBM experience will be considered if they have leadership experience e.g. team lead or trainer or experience with special projects e.g. inventory management
- Fast learner and interested in potential growth opportunities as the product roles expand
- Excellent verbal and written communication skills a must
- Pharmacy technician experience preferred
- PBM experience preferred
- A track record of fostering collaboration resolving conflicts and managing projects is preferred.
- Excellent technical skills in Google Work products (Docs Drive Slides) and Microsoft (Word PPT Excel)
Company Standard Requirements:
- Ability to work well with others in a collaborative environment
- Ability to get things done with resources you dont control
- Willingness to admit you dont know and ask for help
- Exhibit constant curiosity and a drive to problem solve
- Exhibit desire to learn and grow on a continuous basis
Required Experience:
IC
Key Skills
About Company
TruDataRx delivers transparency and value in pharmacy benefits, ensuring that higher spending truly translates to better health outcomes for your employees.