Senior Vice President, Client Experience

DXA Circa

Not Interested
Bookmark
Report This Job

profile Job Location:

Detroit, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

Who We Are

Weber Shandwick is more than a leading global PR agency were an engagement agency and were working in and around the cutting edge of the new media landscape. Were storytellers content creators and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration and we engage stakeholders in new and creative ways to build brands and reputations.

Senior Vice President Client Experience

We are looking for a Senior Vice President to lead earned-first integrated marketing and communications across a large complex automotive portfolio client. This is not a generalist account management role - it demands an earned ecosystem specialist: someone who lives at the intersection of earned media creator strategy and social and who can orchestrate those disciplines into work that moves culture and shifts brand perception in one of the worlds most competitive categories.

You will serve as the senior client lead and strategic architect on a flagship automotive account building trust across a sophisticated client stakeholder network spanning brand product corporate and agency partners. You will be expected to bring an earned spine to everything - and flex confidently across the full marketing communications spectrum when the work demands it.

This is a role for an operator and a visionary: someone who can hold the strategic altitude while also rolling up their sleeves to drive integrated activations from brief to execution.

What You Will Do

Earned Creator & Social Leadership

  • Serve as the earned ecosystem authority on the account - setting the strategic direction for earned media creator/influencer programming and social amplification
  • Design integrated campaign architectures with a strong earned spine ensuring PR and creator-led thinking shapes -rather than follows - the broader communications plan
  • Oversee the development of compelling shareable narratives across owned earned and social channels that drive measurable awareness and engagement

Client & Stakeholder Management

  • Act as the primary day-to-day senior client partner building deep relationships across a complex stakeholder network including brand and product communications and marketing leadership
  • Navigate a multi-agency environment with confidence advocating for earned-first thinking while collaborating effectively across creative and media partners
  • Counsel senior clients through complexity - whether thats a brand challenge a product launch a cultural moment or a reputational issue - with calm authority and strategic clarity
  • Own the health and growth of the account identifying expansion opportunities and proactively addressing risks

Integration & Team Leadership

  • Lead and inspire a cross-functional team - including earned media specialists creators social strategists and account staff - fostering a culture of creative ambition and operational rigor
  • Coordinate across multiple workstreams and time zones ensuring integrated delivery against ambitious campaign timelines and client budgets
  • Mentor and develop junior talent building the next generation of earned and integrated communications leaders
  • Partner with analytics leads to define measurement frameworks that demonstrate the business impact of earned and integrated programming

What We Are Looking For

Earned Ecosystem Expertise

  • Deep demonstrated expertise in earned media - pitching placement journalist and editor relationships - combined with sophisticated fluency in creator/influencer strategy and social amplification
  • Ability to develop earned-led campaign platforms that flex across paid social experiential and content channels without losing the earned spine
  • Strong command of the creator economy: how to identify brief and manage talent authentically and how to measure creator-driven outcomes
  • Familiarity with automotive media and culture is a strong advantage; genuine curiosity about the category is a must

Experience & Track Record

  • 12 years of communications experience with significant agency-side tenure leading large complex accounts ($1M in billings)
  • Proven success running integrated campaigns across earned social and creator channels for major brands - ideally in automotive mobility tech or other high-consideration categories
  • Experience managing within multi-agency ecosystems with the confidence to hold and advocate for earned thinking in a room full of competing disciplines
  • Track record of growing accounts organically through proactive strategic thinking and exceptional client service
  • Experience leading geographically dispersed cross-functional teams

Leadership & Personal Attributes

  • An earned-first mindset with the intellectual range to lead integrated work -comfortable moving between a media briefing a creator brief a client presentation and a campaign post-mortem
  • Exceptional written and verbal communications skills including the ability to build compelling strategic narratives and present them with authority
  • A collaborative low-ego leadership style that earns trust quickly - with clients with peers and with team members
  • Entrepreneurial instincts and a genuine appetite for challenging convention in how automotive brands show up in culture
  • BA/BS in Communications Journalism Marketing or a related field

Salary range: $144000 USD - $200000 USD

Where an employee or prospective employee is paid within this range will depend on among other factors actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employees/applicants background pertinent experience and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race color religion gender age ethnic or national origin protected veteran status physical or mental disability sexual orientation gender identity marital status or citizenship status.

#LI-JP1


Required Experience:

Senior Exec

Who We AreWeber Shandwick is more than a leading global PR agency were an engagement agency and were working in and around the cutting edge of the new media landscape. Were storytellers content creators and we engage people IN the story. Our success is built on a deep commitment to client service a...
View more view more

Key Skills

  • Business Development
  • Risk Management
  • Financial Services
  • Management Experience
  • Profit & Loss
  • Banking
  • Regulatory Reporting
  • Analysis Skills
  • Relationship Management
  • Financial Analysis
  • Leadership Experience
  • negotiation