Support Engineer II-Ext AMZ9536522
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
MULTIPLE POSITIONS AVAILABLE
Employer: AMAZON WEB SERVICES INC.
Offered Position: Support Engineer II-Ext
Job Location: Seattle Washington
Job Number: AMZ9536522
Position Responsibilities:
Provide technical support including fielding and handling customer issues via phone chat and email. Apply advanced troubleshooting techniques to provide unique solutions for critical highly complex customer problems that span multiple AWS services. Work with development teams to establish and improve end-to-end service support. Drive customer communication during critical events. Write tutorials how-to videos and other technical articles for the AWS customer community and internal training. Assist customers on a wide variety of topics including AWS cloud architecture migration and troubleshooting complex performance issues. Mentor junior support engineers.
40 hours / week 8:00am-5:00pm Salary Range: $95600/year to $160000/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000
Position Requirements:
Bachelors degree or foreign equivalent degree in Networking Information Technology Computer Science or a related field and three years of experience in the job offered or another related occupation. Must have two years of experience in the following skills: (1) performing Linux or Windows Systems administration; (2) performing Network administration including at least two of the following: (a) DNS (b) DHCP (c) TCP/IP (d) Load Balancing (e) HTTP (f) NAT (g) BGP or (h) software-based (IPSEC & SSL) VPN solutions; (3) working with databases including at least one of the following: (a) SQL (b) PLSQL (c) Excel or (d) SQL Reporting Services; (4) working with at least one of the following programming languages: (a) C (b) Java (c) C# (d) .NET (e) (f) PHP (g) Python or (h) Ruby; and (5) working with at least one of the following database administration technologies: (a) MySQL (b) Oracle (c) PostgreSQL or (d) MS-SQL. Willingness to work five days a week including occasional weekends on a rotational basis is also required. 100% telecommuting permitted work may be performed from anywhere in the U.S.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employer: AMAZON WEB SERVICES INC.
Offered Position: Support Engineer II-Ext
Job Location: Seattle Washington
Job Number: AMZ9536522
Position Responsibilities:
Provide technical support including fielding and handling customer issues via phone chat and email. Apply advanced troubleshooting techniques to provide unique solutions for critical highly complex customer problems that span multiple AWS services. Work with development teams to establish and improve end-to-end service support. Drive customer communication during critical events. Write tutorials how-to videos and other technical articles for the AWS customer community and internal training. Assist customers on a wide variety of topics including AWS cloud architecture migration and troubleshooting complex performance issues. Mentor junior support engineers.
40 hours / week 8:00am-5:00pm Salary Range: $95600/year to $160000/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000
Position Requirements:
Bachelors degree or foreign equivalent degree in Networking Information Technology Computer Science or a related field and three years of experience in the job offered or another related occupation. Must have two years of experience in the following skills: (1) performing Linux or Windows Systems administration; (2) performing Network administration including at least two of the following: (a) DNS (b) DHCP (c) TCP/IP (d) Load Balancing (e) HTTP (f) NAT (g) BGP or (h) software-based (IPSEC & SSL) VPN solutions; (3) working with databases including at least one of the following: (a) SQL (b) PLSQL (c) Excel or (d) SQL Reporting Services; (4) working with at least one of the following programming languages: (a) C (b) Java (c) C# (d) .NET (e) (f) PHP (g) Python or (h) Ruby; and (5) working with at least one of the following database administration technologies: (a) MySQL (b) Oracle (c) PostgreSQL or (d) MS-SQL. Willingness to work five days a week including occasional weekends on a rotational basis is also required. 100% telecommuting permitted work may be performed from anywhere in the U.S.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
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