Director, Client Partner Pharma

Director Client Partner Pharma

Are you passionate about building strong partnerships within the pharmaceutical industry
Do you enjoy working with senior leaders and helping clients grow while delivering real results
Are you comfortable owning complex accounts and expanding long-term relationships

About the Role:

The Director Client Partner will manage and grow strategic pharmaceutical accounts. This person will serve as the primary point of contact for senior client stakeholders and will be responsible for retention growth and overall account health. Youll work closely with Delivery Sales Product and Finance to ensure were delivering on commitments while identifying new opportunities to expand the partnership.

Responsibilities:

Leading day-to-day ownership of strategic pharma accounts

Building and maintaining strong executive-level client relationships

Developing and executing account plans focused on retention and growth

Driving regular governance meetings and executive reviews

Identifying and advancing upsell and cross-sell opportunities

Leading renewal planning and supporting commercial discussions

Partnering with Delivery teams to ensure performance against commitments and SLAs

Aligning internal teams to client priorities and regulatory expectations

Supporting implementations and ongoing lifecycle management

Monitoring revenue outlooks and flagging commercial or contract risks early

Bringing pharma industry knowledge and regulatory awareness (FDA GxP) into client conversations

Sharing market insights internally to support account and solution strategy

Requirements:

Demonstrate 10 years of experience managing enterprise client relationships

Lead complex pharmaceutical or life sciences accounts with strong retention and growth results

Build credibility with executive stakeholders

Drive renewal and expansion strategies across multi-million-dollar portfolios

Navigate contracts SLAs and commercial discussions confidently

Partner effectively across Delivery Sales Product and Finance teams

Analyze account performance and recommend practical solutions

Hold a Bachelors degree or equivalent experience

Travel as needed to support client relationships

Flexible Working

At Conduent we value individuality and flexible working this role you can expect:

• Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits:Comprehensive plans tailored to your needs effective from day one.
• Retirement Savings:Robust programs to help you secure your financial future.
• Employee Discounts:Access to a wide range of discounts on merchandise services travel and more.
• Career Growth Opportunities:Paths for advancement within a global organization.
• Paid Training:Learn while you earn with award-winning learning platforms.
• Paid Time Off:Competitive PTO packages to help you recharge.
• Great Work Environment:Join an award-winning culture that values diversity and inclusion.

Join Us:

At Conduent we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us youll find opportunities to:

• Bring your authentic self to work every day.
• Grow and thrive both personally and professionally.
• Make a meaningful impact with our clients in our communities and for the millions of people we serve.

With over 50000 associates in 24 countries youll be part of a global team thats shaping the future for the company and for yourself.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($117000 - $156000)