Installation & Upgrade Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition turn ideas into world-changing realities and join an organization where every voice makes a difference and every difference builds a healthier world.As an Installation & Upgrade Specialist you will be providing installation and upgrade expertise to ensure successful delivery and adoption of Imaging Digital Solutions (IDS) with a particular focus on our Medical Imaging Merge (MIM) across the post sales customer this role you will drive customer satisfaction and business outcomes through effective planning coordination and implementation of our Imaging Digital Solutions.
You will act as an interface between customers and internal stakeholders managing integrations IT dependencies and operational execution to ensure successful implementations. Impacts the quality of own work and contributes to overall team effectiveness. You will exercise judgment to prioritize and adapt tasks based on evolving customer and operational needs.
Job Description
Responsibilities
Contributing to the implementation of IDS solutions utilizing the Software Suite.
Owning technical deliverables during the entire lifecycle of the projects.
Engaging throughout the full lifecycle of assigned projects including initial installation and subsequent upgrades and participating in decisions on architecture design and functionality to keep programs on track in terms of budget time and customer expectations.
Working closely with the client to understand their needs and develop strategies tailored to their organization through site assessments.
Making standard recommendations on workflow application interface reports testing and uploads to customers through the implementation process.
Being responsible for go-live readiness and support as well as post-live checkups and will be required to work collaboratively with internal team members and clients to ensure customer satisfaction.
Required Qualifications
Bachelors degree from an accredited university or college
Experience in the Services & Digital Customer Support environment.
Ability to work with and communication effectively with diverse stakeholders.
Demonstrated customer service experience in a clinical environment.
Experience managing largescale projects meeting or exceeding deadlines; IT or installation experience is required.
Working knowledge of Microsoft Windows and Microsoft Office applications including effective use of Copilot and other AI tools.
Experience with operating systems: Windows Server Linux.
Strong computer skills.
Fluency in English and at least one additional regional language (Polish or Arabic). Proficiency in more than two languages is highly valued.
Desired Characteristics
Ability to communicate complex technical topics in a customerfriendly manner.
Ability to work effectively in fastpaced and challenging environments.
Networking & Integration: DICOM IHE HL7 FHIR
Web technologies knowledge.
Experience in healthcare environments particularly radiology or nuclear medicine departments.
Willingness to travel up to 1015%.
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Pay Range
For Poland based positions Annual Salary Range:137680.00PLN-189310.00PLNPlacement within this range depends on:
Relevant skills and qualifications
Prior job-related experience
Internal equity considerations (alignment with colleagues in similar roles) e.t.c.
We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.
Benefits & Rewards
In addition to base salary our employees have access to a comprehensive package of benefits and allowances which may include:
Health & wellness coverage
Retirement and or savings plans
Allowances or benefits to support role requirements (e.g. mobility transport or role-specific needs such as a company car or allowance where applicable)
Work-life balance support (e.g. flexible working leave programs)
Recognition and incentive programs aligned with performance and company success
The exact benefits package depends on the role location and employment terms as specified in the Colleague Value Proposition document that will be shared prior to the interview or at the offer discussion stage.
Performance Bonus: Details to be shared during offer discussions
Additional Information
Relocation Assistance Provided: No
Required Experience:
IC
Key Skills
About Company
GE HealthCare provides digital infrastructure, data analytics & decision support tools helps in diagnosis, treatment and monitoring of patients
