Operations & Office Manager

Zen Educate

Job Location:

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

R600 000 - R850 000 a year

Location: Cape Town

Working hours: 9am 6pm UK time (11AM - 8PM SA time in Winter 10AM - 7PM SA in Summer)

Salary: R600000 - R850000 OTE

Location: Claremont Cape Town

About Zen Educate

Zen Educate is on a mission to make education staffing fairer more transparent and more efficient. By removing unnecessary agency fees we help schools reinvest money directly into education while increasing educator pay.

As we continue to scale across the UK and US we are investing in strong operational leadership to ensure the Cape Town office operates at the highest standard of performance professionalism and cultural alignment.

The Role

We are seeking an Operations Manager to lead and support the Cape Town office.

This role is responsible for driving operational performance maintaining a strong and professional office culture and overseeing the day-to-day management of the Cape Town office. You will manage a team of 5 team members and act as the primary owner of people culture and operational discipline within the Cape Town office.

You will work closely with UK leadership to maintain alignment but you will have direct ownership of performance HR matters and office operations locally.

Key Responsibilities

Operational Performance

-Take ownership of operational performance targets for the Cape Town team ensuring consistent delivery against key output metrics.

-Monitor daily weekly and monthly performance to ensure the team meets or exceeds targets.

-Identify operational inefficiencies and implement improvements to drive productivity and effectiveness.

Culture & HR Leadership

-Act as the primary owner of culture and HR matters in the Cape Town office including recruitment onboarding employee development and disciplinary action.

-Reinforce behavioural expectations and professional standards aligned with Zens values.

-Lead performance management processes including formal disciplinary conversations where required.

-Foster a positive motivated and mission-aligned office environment.

-Partner with the UK People team to ensure HR policies are implemented consistently.

Office Management

-Oversee the day-to-day running of the Cape Town office ensuring the environment supports productivity professionalism and collaboration.

-Manage office logistics policies and general administration.

-Ensure strong communication and alignment between the Cape Town office and UK leadership.

Skills & Experience

-3 years experience in operations management and people leadership with a proven track record of managing teams driving performance and delivering results.

-Experience in office management is preferred including overseeing day-to-day operations office logistics and administrative processes.

-Proven experience managing team performance against targets.

-Experience handling HR matters and disciplinary processes professionally and constructively.

-Strong organisational and problem-solving skills.

-Data-driven structured and outcome-focused.

-Strong alignment with Zens mission to improve the education system.

Whats in it for you

-Work that you want to talk about

- Competitive salary

- 25 days of holiday in line with UK education term dates plus UK bank holidays.

-Fun-loving tight-knit team solving a problem that makes a difference

Diversity and Inclusion

We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive atmosphere with a culture where peoples voices are heard and all our team can look forward to coming to work.

We value and respect all differences in all people (seen and unseen). We believe in an environment with equal access to career development opportunities and actively encourage applications from BAME candidates.

If you require any reasonable adjustments during your interview process with us please do let us know.

Due to the high volume of applications we regret that we are unable to provide individual feedback on initial submissions.

Required Experience:

R600 000 - R850 000 a yearLocation: Cape TownWorking hours: 9am 6pm UK time (11AM - 8PM SA time in Winter 10AM - 7PM SA in Summer)Salary: R600000 - R850000 OTE Location: Claremont Cape Town About Zen EducateZen Educate is on a mission to make education staffing fairer more transparent and more effi...