Operations & Office Manager
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
R600 000 - R850 000 a year
Location: Cape Town
Working hours: 9am 6pm UK time (11AM - 8PM SA time in Winter 10AM - 7PM SA in Summer)
Salary: R600000 - R850000 OTE
Location: Claremont Cape Town
About Zen Educate
Zen Educate is on a mission to make education staffing fairer more transparent and more efficient. By removing unnecessary agency fees we help schools reinvest money directly into education while increasing educator pay.
As we continue to scale across the UK and US we are investing in strong operational leadership to ensure the Cape Town office operates at the highest standard of performance professionalism and cultural alignment.
The Role
We are seeking an Operations Manager to lead and support the Cape Town office.
This role is responsible for driving operational performance maintaining a strong and professional office culture and overseeing the day-to-day management of the Cape Town office. You will manage a team of 5 team members and act as the primary owner of people culture and operational discipline within the Cape Town office.
You will work closely with UK leadership to maintain alignment but you will have direct ownership of performance HR matters and office operations locally.
Key Responsibilities
Operational Performance
-Take ownership of operational performance targets for the Cape Town team ensuring consistent delivery against key output metrics.
-Monitor daily weekly and monthly performance to ensure the team meets or exceeds targets.
-Identify operational inefficiencies and implement improvements to drive productivity and effectiveness.
Culture & HR Leadership
-Act as the primary owner of culture and HR matters in the Cape Town office including recruitment onboarding employee development and disciplinary action.
-Reinforce behavioural expectations and professional standards aligned with Zens values.
-Lead performance management processes including formal disciplinary conversations where required.
-Foster a positive motivated and mission-aligned office environment.
-Partner with the UK People team to ensure HR policies are implemented consistently.
Office Management
-Oversee the day-to-day running of the Cape Town office ensuring the environment supports productivity professionalism and collaboration.
-Manage office logistics policies and general administration.
-Ensure strong communication and alignment between the Cape Town office and UK leadership.
Skills & Experience
-3 years experience in operations management and people leadership with a proven track record of managing teams driving performance and delivering results.
-Experience in office management is preferred including overseeing day-to-day operations office logistics and administrative processes.
-Proven experience managing team performance against targets.
-Experience handling HR matters and disciplinary processes professionally and constructively.
-Strong organisational and problem-solving skills.
-Data-driven structured and outcome-focused.
-Strong alignment with Zens mission to improve the education system.
Whats in it for you
-Work that you want to talk about
- Competitive salary
- 25 days of holiday in line with UK education term dates plus UK bank holidays.
-Fun-loving tight-knit team solving a problem that makes a difference
Diversity and Inclusion
At Zen we strive to build a culture of equity and inclusion where everyone is respected valued and appreciated for their unique traits experiences and perspectives. We are committed to creating a safe inclusive and equitable environment where our team can thrive regardless of age ethnicity race gender identity sexual orientation socio-economic status disability religion or beliefs. We value our differences and believe that practices of Diversity Equity and Inclusion help us create a fairer more compassionate environment for all.
We welcome applicants with diverse backgrounds and different experiences and perspectives just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where peoples voices are heard and all our team can look forward to coming to work.
We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions beliefs and experiences because they collectively make us stronger; weve had former teachers pilots fundraisers engineers lawyers marketers social media experts and more join our team.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Management Experience
- QuickBooks
- Accounting
- Office Experience
- Dental Office Experience
- Payroll
- Administrative Experience
- Eaglesoft
- Human Resources
- Bookkeeping
About Company
Zen Educate is a simple, streamlined platform for teachers and teaching assistants to find work in schools without expensive agency fees.
