Product Introduction customer site manager
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
Could you be the full-time PI Customer Site Manager in Kirovohrad Oblast were looking for
Your future role
Take on a new challenge and apply your customer relationship management expertise in a new cutting-edge field. Youll work alongside dynamic and collaborative teammates.
Youll play a pivotal role in enhancing customer experience and satisfaction. Day-to-day youll work closely with teams across the business such as Sales Operations and Supply Chain manage end-to-end customer relationships and ensure seamless order-to-cash processes and much more.
Youll specifically take care of delivering the commercial plan for Parts Repairs and Overhaul but also address customer inquiries and critical situations effectively.
Well look to you for:
Improving customer experience and satisfaction
Delivering the commercial plan for Parts Repairs and Overhaul
Managing end-to-end customer relationships from opportunity identification to payment
Handling master data quotations and sales orders
Addressing customer inquiries complaints and critical situations
Leading small teams and coordinating cross-functional activities
All about you
We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:
Experience in Customer Service Sales Support Operations or Supply Chain in an industrial/railway environment
Understanding of ERP systems (SAP GSI strongly preferred)
Experience managing B2B customers and order-to-cash processes
Ability to manage customer inquiries complaints and critical situations
Strong communication and stakeholder management (internal & external)
Pricing quotation and commercial acumen
Analytical and reporting capabilities
Ability to lead small teams and coordinate cross-functional activities
Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:
Enjoy stability challenges and a long-term career free from boring daily routines
Work with new security standards for rail signalling
Collaborate with transverse teams and helpful colleagues
Contribute to innovative projects
Utilise our dynamic and flexible working environment
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development through award-winning learning
Progress towards broader leadership roles in customer management
Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive social coverage (life medical pension)
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Alstom is the leading company in the mobility sector solving the most interesting challenges for tomorrows mobility. Thats why we value inquisitive and innovative people who are passionate about working together to reinvent mobility making it smarter and more sustainable. Day after day we are building an agile inclusive and responsible culture where a diverse group of people are offered opportunities to learn grow and advance in their careers with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose
Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race colour religion gender sexual orientation gender identity age national origin disability status or any other characteristic protected by local law.
Required Experience:
Manager
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation.
