Workday Specialist
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Compensation: $20.85
Job Summary
ESSENTIAL JOB FUNCTIONS:
Document Management & Processing
Supports specialized teams in ESO with daily operations including but not limited to data entry document processing records management registration and transcript evaluation.
Demonstrates technical proficiency with the student information system document management/workflow tools and other electronic platforms.
Maintains records in compliance with university systems policies and regulations.
Customer Service & Support
Serves as the primary contact for students faculty and staff with enrollment services inquiries including during extended hours of operation.
Provides comprehensive support and troubleshoots questions related to departmental processes and procedures.
Interprets and responds to inquiries and routes to appropriate team members using multiple technology platforms.
Shares of ESO responsibilities policies and processes across departments (applications enrollment transcript evaluation records management grades registration).
Communicates effectively via phone chat and email ensuring accurate records and a positive student experience.
Upholds confidentiality standards and ensure all communications comply with FERPA regulations.
Operations & Documentation Support
Stays current on procedural process and policy updates that enhance ESO functions.
Identifies opportunities for process improvement with new and existing processes and implement solutions.
Updates documentation to ensure staff and students have access to accurate information.
Promotes best practices in the use of tools systems and policies ensuring compliance with university standards.
Clerical
Assists with office tasks such as ordering supplies and creating master schedules for office coverage.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty staff students and members of the community.
*Regular predictable and punctual attendance is required.
OTHER DUTIES & RESPONSIBILITIES
Attends all required departmental meetings and trainings.
Works during operational hours (Monday- Friday 8am-5pm) including until 7pm on Wednesday as well as occasional evenings and weekends during extended hours.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
High School Diploma or GED
Three (3) years of progressively responsible clerical student services experience in the area of the assigned specialized function such as advising career services or higher education.
*An appropriate combination of education training coursework and experience may qualify a candidate.
LICENSES AND CERTIFICATIONS
State Motor Vehicle Operators License or demonstrable ability to gain access to work site(s).
WORKING CONDITIONS
Typical office environment. Regular exposure to moderate noise typical to business offices.
*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Union (If Applicable):
Scheduled Hours:
Additional Information
In order to ensure your application is complete you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor Annually Contracted Faculty and Adjunct) you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
A community college in Columbus, Ohio. You can earn a two-year technical degree, or complete the first two years of your bachelor's degree. We also offer noncredit training, ESL, GED and other services. With an open enrollment policy and the lowest tuition cost in the area, Columbus S ... View more
