TTL Account Manager

Dentsu

Job Location:

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The purpose of this role is to support the Group Account Director and Client Director in delivering TTL services to dentsu clients and managing the capabilities and team to ensure on-time delivery and excellence in execution and client service.

This is a key role in driving collaboration internally and externally with the client and partners. The role will straddle social above the line and influencer marketing.

Job Description:

Key responsibilities:

Strategy and client service

Setting up and facilitating client meetings including agendas
Liaising with third-party suppliers and partner agencies
Circulating accurate minutes and contact reports of all client meetings clearly mapping agreed way forward and objectivesand following up on actions
Ensuring communication is kept open across client and teams so that all parties are informed
Taking accurate thorough briefs from clients and internal stakeholders
Briefing internal teams and leading kick-off and internal meetings
Working closely with strategy above-the-line social and design teams to ensure that all work is fulfilling client needsand business objectives
Attend shoots where required

Budgets

Drawing up detailed cost estimates for current and new business opportunities with clients ensuring they are signed off in good time and that the paperwork is accurate
Tracking POs and billing
Ensuring that all project costs are calculated according to company guidelines and have been approved by the Group Account Director or Financial Director
Sending invoices on a monthly basis to client
Monthly management and reporting of budgets for each account including keeping a spendtracker of all costs and recon of staff hours
Updating client-facing production recon after each campaign and reporting back to client
Quarterly budget reforecasting for each account
Keeping the Financial Director updated on any changes to the current annual budgets
Anticipating future budget challenges and initiating appropriate action to respond rapidly to meet the demands of a changing business environment.

People

Where necessary coordinate the production process between third-party and freelance suppliers
Continue to build on existing relationships with clients making a concerted effort to understand their business needs and to ensure that the team understands these business drivers.

Administration

Be responsible for the timeous delivery of all projects including creating accurate timelines and coordinating internal resources and third-party suppliers
Project manage the workflow and approval processes
Review plans to drive greater margin and value through innovation and more efficient ways of working
Provide accurate plan details and updates to clients
Upload all work to the clients Sharepoint timeously ensuring correct folder structure

Location:

Cape Town

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Manager

The purpose of this role is to support the Group Account Director and Client Director in delivering TTL services to dentsu clients and managing the capabilities and team to ensure on-time delivery and excellence in execution and client service. This is a key role in driving collaboration internally ...