Senior Manager Risk Advisory, Technology

At ING Technology Risk keeps the bank sharp secure and ready to innovate. We help the business move fastwhile staying in control.

ING Australia is seeking a Senior Manager Risk Advisory Technology to uplift and embed Technology Risk oversight across our core Retail Banking technology landscape. This role is central to enabling informed riskaware decisionmaking as ING accelerates delivery of new digital products services and capabilities for customers.

Youll serve as the primary Technology Risk advisor to Retail Banking Technology teams influencing decisions guiding risk assessments and ensuring Technology risks are well understood and effectively managed across both Run and Change environments.

Reporting to the Technology Risk Advisory Lead you will also lead a team of Technology Risk Managers and IT Risk Customer Journey Experts supporting the Retail Banking domain.

If youre passionate about embedding risk culture partnering with delivery teams and shaping resilient technology outcomes this role puts you at the heart of INGs technology transformation.

What youll do

• Act as the main Technology Risk advisor for Retail Banking Technology providing insights to support strategic planning decisionmaking and delivery of technology services.

• Lead and oversee highquality fitforpurpose Technology Risk Assessments across Retail Banking including Run Change and RiskinChange activities.

• Advise teams on control requirements control design and performance across platforms such as Mortgages Everyday Banking Lending and related digital channels.

• Deeply embed within Retail Technology squads providing proactive daytoday risk oversight and influencing key delivery decisions.

• Develop a working understanding of Retail processesorigination servicing collectionsand assess technology risks within the context of these product flows.

• Identify and assess new technology and operational risks arising from new platforms transformation initiatives APIs and digital customer journeys.

• Support uplift in Technology Risk maturity by embedding strong risk practices processes and documentation.

• Leverage knowledge of relevant regulatory instruments (e.g. ASIC RG209 NCCP payments obligations and applicable European requirements in Digital Banking Cybersecurity Data Protection and Operational Resilience).
  

What were looking for...

• Strong Technology Risk management background ideally with experience in Retail Banking or digital financial services.

• Proven ability to complete review and guide Technology Risk Assessments and RiskinChange evaluations.

• Experience working closely with Technology delivery product or platform teams in a fastpaced Agile environment.

• Understanding of core Retail Banking product processes and supporting technologydigital channels core banking systems APIs payments flows customer platforms.

• Strong grasp of regulatory environments ideally including ASIC (e.g. RG209 NCCP) RBA payments requirements and European digital and cyber regulatory frameworks.

• Ability to lead coach and develop Technology Risk Managers and CJEs.

• Excellent stakeholder engagement with the ability to influence decisions and build trusted partnerships.
  

Whats in it for you

• Discounted ING Health Insurance.

• An additional Rest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING were all about making life simpler and more rewarding - for the people who bank with us the team members who work with us and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun inclusive and supportive giving you the freedom to be yourself so you can do your thing.

Whether youre taking ownership of exciting projects thinking outside the box or working with global colleagues youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace youll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills capabilities and how you align with our values - not on ticking every box. So if youre interested but dont meet all the criteria we encourage you to apply. Were invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Were your allies in helping you do your thing during the recruitment process so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe. We cant wait to hear from you!

(One last note: We operate using a direct talent sourcing model so no agency introductions please.)

ING is Australias most recommended bank according to RFI Globals Consumer Atlas Survey JanuaryJune 2025 (n 29510) when compared to customers of the 10 largest ADIs operating in Australia.

ING is Australias most recommended bank according to RFI Globals Consumer Atlas Survey JanuaryJune 2025 (n 29510) when compared to customers of the 10 largest ADIs operating in Australia.

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