Redefine the future of customer experiences. One conversation at a time.
At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.
Our culture is forward thinking customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether its through our signature Amazing Service the technology we create or the experiences we cultivate connection is at the core of who we are.
If youre ready to collaborate with incredible people make an impact and help businesses everywhere deliver truly amazing experiences this is where you belong.
Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.
Were looking for a Marketing Operations Engineer to help us build smarter faster and more scalable ways of working across marketing.
This role sits within Marketing Operations and reports into our Senior Manager of Marketing Operations who owns strategy planning and prioritization. Your job is to execute automate and innovateturning ideas into systems workflows and solutions that actually ship.
Youll work closely with the marketing campaigns team and business development team to operationalize campaigns maintain marketing systems and continuously improve how work gets done across the organization.
If you love solving messy problems experimenting with tools and figuring out how AI and automation can eliminate manual work this role is for you.
You dont need to be a software engineerbut you do need to enjoy building systems and improving processes.
Design build and maintain marketing automation workflows particularly within HubSpot
Support execution of marketing campaigns and operational processes including email builds list creation workflow setup attribution tagging and QA
Identify manual or repetitive processes and automate them using AI integrations and workflow tools
Partner with the Senior Manager of Marketing Ops to translate marketing strategy into scalable systems and operational processes
Own day-to-day execution in marketing ops tools (CRM marketing automation platforms enrichment tools reporting tools orchestration tools)
Experiment with AI tools and automation workflows to improve speed quality and operational efficiency
Troubleshoot issues across marketing systems data flows and workflowsand resolve them
Help connect systems using integrations APIs or webhooks when needed
Create lightweight documentation so workflows and systems can scale beyond you
Continuously look for opportunities to make marketing operations more reliable scalable and efficient
What Success Looks Like:
Manual processes are replaced with automated workflows
Marketing campaigns launch smoothly with reliable systems and processes
Teams spend less time doing operational busywork
Marketing systems are stable well-structured and easy for teams to use
AI and automation are embedded into daily workflowsnot just discussed
03 years of experience in marketing operations revenue operations marketing technology analytics or a related role
Hands-on experience working with marketing or CRM systems
A strong builder mindset and natural curiosity for how systems work
Comfort experimenting with new toolseven if youre figuring them out as you go
Interest in AI-powered workflows and automation
Ability to take direction and independently execute operational work
Strong problem-solving skills and the ability to troubleshoot system issues
Clear communicator who can explain what they built and why
Ability to discern tactics from strategy and guide peers toward effective operational solutions
Experience with tools like HubSpot Salesforce Zapier Workato Segment LeanData ZoomInfo or similar
Experience building or experimenting with AI-powered workflows
Familiarity with APIs webhooks or system integrations
Experience supporting demand generation lifecycle marketing or growth teams
Experience working in agency environments where multiple systems and processes are managed
You wont be asked to own the strategy before youre readythats covered
You will be trusted to experiment build and ship
Youll have air cover from a senior leader who understands marketing operations deeply
Youll help define what modern marketing operations looks like not just maintain it
Youll have room to experiment with AI and automation to eliminate manual work
Nextiva DNA (Core Competencies)
Nextivas most successful team members share common traits and behaviors:
Total Rewards
Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.
Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.
At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.
#LI-MS1 #LI-Onsite
Founded in 2008 Nextiva has grown into a global leader trusted by over 100000 businesses and 1M users worldwide. Headquartered in Scottsdale Arizona and with teams across the globe were the future of customer experience and team collaboration through our AI-powered conversation-centric platform.
Want to see what life at Nextiva is all about Connect with us on InstagramInstagram MXYouTubeLinkedIn and theNextiva Blog.
Required Experience:
IC
Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.