Area Director of Projects and Compliance

POSITION PURPOSE

Deliver the Corporate HR responsibilities initiatives and programs to our portfolio of properties. Assist in the development and implementation of human resource centers of excellence including talent acquisition talent management benefits training and development performance management and compliance. Utilize the HCM to maximize efficiencies and drive human resources initiatives including Talent Acquisition Performance Management Benefit administration learning and development. Partner with on property leaders to deliver and promote our Core Values with all internal and external interactions. Provides administrative support to the Corporate Staff Service team as needed including record-keeping file maintenance and HMS entry. Works on project work as needed. This position provides support and directional knowledge of key compliance initiatives designated on the GM Scorecards both at an individual property level as well as corporate goals:

• Daily oversight of staff relations benefit administration auditing talent acquisition talent management file maintenance.
• Provide support and directional knowledge of key Human Resource initiatives both at an individual property level as well as corporate goals.

ESSENTIAL RESPONSIBILITIES

• Implement and administer Human Resources policies and programs in accordance with Local State and Federal legal requirements. Policies and programs should foster a positive work environment for all that is fair productive respectful and consistent.
• Assist management team in effectively resolving personnel problems implementing disciplinary action managing employee performance and determining staffing needs.
• Responsible for overseeing the talent acquisition process including executing offer letters background and compliance with the talent selection process.
• Be proactive in resolving issues that may arise. Conduct employee investigations as needed and address all employee concerns within a timely manner.
• Define develop and oversee management development through training programs for managers/supervisory personnel as well as hourly employees. Training will include new employee on-boarding and orientation guest service training skill training regulatory training anti-harassment and anti-discrimination training.
• Maintain company compliance with all existing governmental and labor law reporting requirements.
• Manage the administration of the workers compensation and work with the risk management company and carriers appropriately on claims.
• Work effectively in response to unemployment claims.
• Provide assistance guidance and counseling to the General Manager leadership team and employees.
• Ensure managers and supervisors use written progressive steps of discipline starting with coaching & counseling to address performance concerns/issues.
• Oversee Paycom system and assists staff in the use of self-service module.
• Monitor the annual performance review process and introductory reviews for new hires.
• Manage all personnel files from departmental leadership to hourly associates adhering to Company personnel file policy.
• Ensure managers are properly trained and guided on all compliance related matters (to include Leave of Absence administration COVID policies federal state and local policies)
• Lead Diversity initiatives
• Manage the accommodation process and oversee the documentation.
• Lead the training initiatives including job specific requirements (TIPS and ServeSafe) as well as Azul and specific brand requirements
• Partner with property management to ensure all employee training is up to date and compliant.
• Ensure properties comply with all state and federal employment labor laws and governmental compliance requirements.
• Assist in roll out of key initiatives developed at corporate or local level to improve efficiency and effectiveness and remain compliance.
• Review all Workers Comp for assigned hotels. Participate in claims review. Review strategies to improve safety training and effectiveness of safety committee.
• Assist with the recruitment process of hard to fill leadership roles placing ads prioritizing candidates to move forward with interviewing.
• Assist with onboarding of new Managers on key initiatives and policies and procedures.
• Communicate any key labor staffing or employee relations issues that may arise at any of the area properties with the VP of Operations and/or Corporate Director of HR.
• Distribute your field time amongst the properties evenly.
• Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
• Maintain and Update Associate Communication Boards
• Process staff requests relative to FMLA FLSA ADA Pregnancy Leave Temporary Disability Insurance and any other regulation relating to employment law while accurately tracking on Paycom system and keeping the Azul Corporate Office and General Manager abreast of all claims/concerns.
• Monitor audit and support Time and Attendance system.
• Ensure all job descriptions are accurate and up-to-date while maintaining control of all changes and updates.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Assist with any guest inquiry.

• Enforce hotel safety standards.

• Any other duties as assigned by the General Manager.

SPECIFIC JOB KNOWLEDGE SKILLS AND ABILITIES

The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation using some other combination of knowledge skills and abilities:

• Must be able to speak read write and understand the primary language used in the workplace.

• Must be able to read and write to facilitate the communication process.

• Requires good communication skills both verbal and written.

• Extensive knowledge of the hotel its services and facilities.

• Must have excellent leadership capability and customer relations skills. Most tasks are performed in a team environment with the staff member acting as a team leader. There is minimal direct supervision.

• Must be detail oriented with outstanding organizational and communication skills.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Ability to analyze forecast data and make judgments to ensure proper payroll and production control.

• Ability to effectively deal with internal and external customers some of whom will require high levels of patience tact and diplomacy and collect accurate information to resolve conflicts.

• Thorough knowledge of federal state and local laws governing equal employment opportunity and civil rights occupational safety and health wage and hour issues and labor relations including but not limited to the following statutes and their state and local analogues (where applicable): Title VII ADEA Equal Pay Act Pregnancy Discrimination Act FLSA ADA OSHA FMLA and NLRA.

EDUCATION

High School or equivalent education required.

Bachelors degree preferred.

EXPERIENCE

Previous Hotel/Resort opening experience preferred.

4 to 6 years of HumanResources preferred

GROOMING

All Staff Members must maintain a neat clean and well-groomed appearance per Azul Hospitality standards.

ATTENDANCE

Regular attendance in conformance with the standards which may be established by Azul Hospitality from time to time is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action up to and including termination of employment. Upon employment all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action up to and including termination of employment. Due to the cyclical nature of the hospitality industry staff members may be required to work varying schedules to reflect the business needs of the addition attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.