Account Director Enterprise Sales

Location: New York City
Salary: $150000 to $180000 ($360000 OTE) Share Options
Reporting to: Head of Global Sales

About Us

Duel is a SaaS company on a mission to make Brand Advocacy the industry standard philosophy for building brilliant retail brands. It was founded by world record breaking adventurer and former brand ambassador Paul Archer. We exist to show that companies built for advocacy can change the todays hyper connected world in which social media is now twice the size of all other media channels combined and entirely user generated the most successful brands are the ones investing in people and in community not in ads.

The Duel Brand Advocacy Solution allows enterprise brands to do just that. We have onboarded over 60 influential brands such as Abercrombie and Fitch Charlotte Tilbury Spanx Victorias Secret LUSH and Elemis. The Duel teams global presence includes offices in New York City and London. Our team of 60 plus is composed of psychologists brand experts and community builders combining cutting edge brand expertise with seasoned SaaS experience.

Backed by top European VCs Duel raised $16 million to accelerate U.S. growth and bring our AI-driven product vision to life equipping brands with the tools to drive growth through advocacy not ads.

The Role

Were hiring an Account Director who embodies the understanding that enterprise brands dont buy platforms from a demo and a pricing deck. They buy from people who understand their business brand identity their advocacy gaps and present a credible vision of what partnership with Duel looks like.

This is an agency-grade sales role. Youll own Duels enterprise new business relationships end-to-end leading complex sales cycles with brand marketing teams acting as a strategic advisor from first conversation through to close taking responsibility for pipeline generation deal progression and commercial outcomes.

As Duel scales its enterprise solution we need someone who sells the way our best brands want to buy: through trust strategic insight and a genuine understanding of how advocacy drives brand outcomes.

Were Looking for Someone Who Will

• Sell the outcome not just the software. You translate Duels solution into business impact before the contract is signed

• Takes pride in building pipelines earning the right to partner with enterprise brands and orchestrating high-value relationships that compound over time.

• Prospect pitch negotiate and close six- to seven-figure enterprise deals

• Lead relationships from first engagement through close and successful handover to Brand Partnerships.

• Develop a named account plan with target accounts engagement strategies pipeline targets and competitive positioning.

• Focus on New York as Duels strategic beachhead for U.S. growth.

• Be a strategic advocacy advisor not just a seller. Lead discovery workshops solution design sessions business case development and executive presentations.

• Help prospective marketing stakeholders see what a mature advocacy operating model looks like and why it matters to their business.

• Navigating enterprise sales with agency-grade precision. You run each deal like a strategic engagement multi-stakeholder navigation competitive positioning and executive alignment

• Self-source a majority of pipeline supplementing marketing and BDR-generated leads.

• Maintain a structured pipeline: target account mapping stakeholder engagement plans deal progression milestones and accurate forecasting.

• Generate and manage $2M in new revenue pipeline annually.

• Build real-life relationships with C-level and VP marketing executives.

• Uncover real pain co-create a path to value and shape decision criteria that land with CMOs VPs of Digital/CRM and Innovation leaders.

• Communicate the Gross Advocate Value proposition to senior decision-makers with authority confidence and conviction.

• Coordinate internal partners across Solutions/Pre-Sales Product Data/Insights Marketing and Brand Partnerships.

• Navigate complex multi-stakeholder deals across day-to-day operators procurement and senior leadership.

• Host or contribute to Duel-led market activations (dinners panels events) that position Duel as the leader in Brand Advocacy.

• Be accountable for pipeline created deal velocity conversion rates new ARR closed average deal value and quality of handover to Brand Partnerships.

• Relay market intelligence competitive insights objections pricing signals and repeatable sales plays back to Product and leadership.

Wed Love to Hear from You If You Have...

• 6 years of full-cycle quota-carrying enterprise sales or account strategy experience with a focus on closing net-new logos.

• Background ideally within modern influencer/social/advocacy agencies beauty and/or fashion brands integrated agencies or enterprise MarTech platforms with a consultative services-led sales motion.

• Proven track record selling directly to marketing teams at major brands (retail D2C beauty CPG luxury and adjacent categories).

• Demonstrated history of closing $100K to $150K ARR contracts with VP/C-level buyers.

• Ability to navigate complex buying organisations: multi-stakeholder environments across day-to-day operators procurement and senior executives.

• Agency-grade sales leadership you build trust quickly guide stakeholders through ambiguity and run deals like strategic engagements.

• You sell through demonstrated strategic value not discount-led negotiation.

• Credible with senior marketing leaders at major brands influence comes from insight and authority not pressure or title.

• Exceptional presentation skills. Polished authoritative and concise.

• Commercial storytelling ability you sell outcomes not features especially value tied to social commerce affiliate revenue brand equity and ROAS metrics.

• Data fluency with KPIs such as EMV CAC ROAS and advocacy-driven revenue.

• Able to interpret dashboards and use data persuasively in executive conversations.

Nice to Haves

• Experience selling MarTech with solutions (not just tech) ideally into fashion beauty or retail brands.

• Familiarity with or exposure to influencer marketing social commerce or brand advocacy strategies.

The Person

• Youre prepared to become a domain expert in brand advocacy

• You thrive in collaborative early-stage environments and are energised by category creation.

• Self-motivated with the ability to operate within ambiguity finding creative solutions where playbooks dont yet exist.

• You operate as a consultative partner understanding a brands pressures constraints and ambitions before proposing solutions.

• Youre a high-judgment operator who knows when to push when to listen and how to navigate complex buying organisations diplomatically.

• Calm under complexity you manage multi-stakeholder multi-region or multi-brand sales cycles without creating noise or confusion.

The Dueligan Culture

Were building a remarkable company with remarkable people and a remarkable culture youll want to shout from the rooftops about. Advocacy is our north star for our customers and our employees.

A High Trust Tight Ship full of Bloody Brilliant & Utterly Lovely People doing their Best Work Together.

We value trust and freedom above all else. Yet this must be combined with deep ownership execution and clear candid communication. If this is not how you are at Duel or you break that trust you will not be around for long.

Dueligans combined are the largest shareholders in Duel. We take that concept of ownership seriously.

In-Person and Remote Working Balance

We do much of our best work together in the office which is why were hiring people within commuting distance of our New York office. But we also recognize the value of deep work at home and the need to balance work with life. Our hybrid philosophy gives you freedom and flexibility. Youre encouraged to be in the office a few days a week namely when your team will be there.

The name of the game is freedom and flexibility. You do you as long as its not at the expense of others.

Duel Perks & Package

• Flexible working hours. If you need to fit around childcare or life we understand.

• 25 PTO days 11 statutory holidays

• Options scheme for all full-time employees. Its important to us that everyone shares in what we build.

• U.S. healthcare options

• 401(k) match plan

• Company MacBook

• $350 WFH setup

• Headspace contributions

• Personal development budget and support

• 2 additional days of leave for volunteering