ELS IELTS Administrator

Job Title:ELS IELTS Administrator

Reports to:Center Director

Location: Cincinnati OH

Description:

ELS is looking to hire an IELTS Administrator.In-person weekends are required in this role much of the rest of the work can be done remotely. The IELTS Administrator reports directly to the Center Director. The IELTS Administrator is responsible for coordination and general management of the IELTS exam. The IELTS Administrator is the person charged with the overall responsibility for ensuring that the IELTS Center to which they are attached is operated in accordance with the following:

• Any specific Administrator training provided or given by IELTS or ELS;
  
• The procedures set out in IELTS and ELS Policy and Procedures Manuals and any other IELTS-related manuals of procedure provided by IELTS or ELS;
  
• Any directions or new policy provided to the IELTS Administrator from time to time by IELTS / ELS either generally or as a result of a Center Audit.

Job Duties:

The duties of this position include but are not limited to:

• Coordinates all IELTS activities through ELS and the Director of IELTS Testing. These activities include regular IELTS reports and other IELTS related issues such as test dates capacity issues fees and any other operational issues.
• Works with the staff and personnel at their Center (Examiners Invigilators Clerical Markers Examiner Trainers and the Center Director) to ensure that IELTS testing is carried out in a manner that preserves the security and integrity of the test.
• Expected to take a lead role in the day-to-day administration student processing data collection/entry and operation of the IELTS test.
• Hiring coordination and general management of Examiners Invigilators Clerical Markers
• Meeting goals as established in the Plan or by the Center Director
• Ensuring that adequate numbers of each of the required IELTS specialties (Examiners Clerical Markers and Invigilators) are trained and available at all times.
• Responding promptly to test candidate enquiries by phone email and assisting walk-ins.
• Pre-test planning and test day administration
• Responding to Candidate complaints and appeals
• Collection of fees and providing the appropriate reports as required by ELS Administration / IELTS
• Security ordering and return of materials from/to Cambridge ESOL
• Keeping accurate records of all IELTS material including live test material administrative material and Candidate test material
• Organizing off-site tests if approved by the ELS Director of IELTS Testing
• Training of all backup staff to provide adequate IELTS candidate service in the event the Test Administrator is absent
• Imposter and fraud detection training for Proctors and Speaking Examiners
• Ensuring all staff sign a Code of Practice and Confidentiality Declaration
• Reporting of all malpractice or security incidents
• Marketing IELTS locally as outlined and approved by the ELS Director of IELTS Testing
• Other duties as assigned

Education and Experience Required:

• The IELTS Administrator should have a High School Education at minimum
• Knowledge of IAM IWAS and ORS
• Ability to work in a cross-cultural environment.
• Possess good interpersonal communication skills organizational skills and ethics as well as the ability to work efficiently and handle a wide variety of job duties

Preferred:

Certificate or better in CELTA or related field.

Certificate or better in TESOL or related field.

Bilingual ability (English/Spanish) preferred position

Compensation and Benefits:

• The pay for this position is $33000 plus the opportunity for commission.
• ELS total compensation package will vary based on the pay type of the position and may include performance-based incentives discretionary bonuses as well as other perks and rewards.
• This position will be eligible for health insurance including options for medical plans dental vision HSA or FSA plans life insurance and AD&D short-term disability and long-term disability.
• 401k Retirement Plan
• Tuition Reimbursement
• Employee Assistance Program
• Paid Time Off/Leave (Vacation Paid Holidays and Sick Leave)

Contact Information:

While we thank all applicants onlythosewho areshortlistedwill be contacted.

AboutELS

Since 1961 when ELS Educational Services opened its first school in Washington DC ELS has developed a global reputation for delivering top-quality English language programs. ELS nowhas the most extensive network of on-campus English language programs and University partners across the USA.

About ILSC Education Group

In early 2022 ILSC Education Group joined forces with ELS Educational Services bringing together over 100 years of combined experience delivering life-changing learning experiences to international students.

A world leader in language education & vocational training ILSC Education Group which opened its first language school in Vancouver Canada in 1991 and Greystone College in 2002 offers life-changing educational experiences in Canada AustraliaIrelandand India some of the worlds most attractive and popular English-speaking work and study opening its first school in Vancouver BC Canada ILSC has become a world leader in language and careertraining andhas grown to include10incredible locations around the world in Vancouver Toronto and Montréal Canada; New Delhi India; and Brisbane Sydney MelbourneAdelaideandPerth Australia; and Dublin Ireland;as well as two online language schools ILSC HELLO and ILSC 2025 ILSC Education Group launched Greystone Institute a new Higher Education provider in Brisbane.

Ourmission is to provide our global community with transformative learninglivingand work experiences by offering the finest languagecareerand higher education programs.

OurCore Values

PASSION:To enrich & transform peoples lives

INNOVATION:To evolve through creativity& diversity.

RESPECT: To treat everyone with compassion& dignity.

COLLABORATION:Tobuild community & achieve more together

INTEGRITY:Toact responsibly & ethically in everything we do

ELS ILSC and Greystone College are committed to providing a barrier-free environment and are proud to be Equal Employment Opportunity employers. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medicalconditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

If you need assistanceoran accommodationdue to a disability you may contact HR at

ELS participatesin E-Verify to verify employment authorization to work in the U.S. once a job offer has been accepted.

Required Experience:

Unclear Seniority