Job Description Summary
As a Project Manager High Acuity Care you will be responsible of managing anesthesia and critical care management system implementation projects mainly in Romanian market but scope may also include activities elsewhere in Europe. Implementation includes managing hardware and software deliveries their implementation configuration and testing utilizing inhouse and subcontractor resources.
You will also make sure GE HealthCare delivers services according to agreed service contracts create reports from service performance against agreed service levels and manage/host regular service meetings with High Acuity customers.
In case of customer escalation about service performance you are accountable and responsible of internal and external communication.
You manage delivery projects when needed including net new implementations system upgrades system extensions and other small projects.
You will be part of a strong International Healthcare High Acuity team.
Job Description
Responsibilities
Leading endtoend delivery of High Acuity Care projects including new implementations upgrades extensions and smaller delivery initiatives
Full planning monitoring and control of project scope timelines resources and deliverables
Managing risks and implementing mitigation measures throughout the project lifecycle
Acting as the primary point of contact during all delivery phases including conflict resolution and escalations
Serving as the main communication link between GE HealthCare and healthcare customers
Hosting regular service meetings and ensuring alignment of expectations for all service and project activities
Managing internal and external communication in case of service performance escalations
Ensuring services are delivered according to contractual agreements and service levels
Managing procurement activities and coordinating hardware and software deliveries
Overseeing installation configuration and testing activities performed by internal teams and subcontractors
Preparing professional and technical documentation required for project execution
Ensuring all project documentation meets internal and customer standards
Working closely with sales application specialists technical services and service desk teams
Collaborating with global engineering product management and marketing teams
Aligning internal and external expectations for project and service delivery
Preparing performance reports and presenting service outcomes to customers
Coordinating with internal service teams to maintain high service quality.
Required Qualifications
Bachelors or Masters degree in Engineering Computer Science or a related technical field.
Strong understanding of healthcare environments and clinical workflows in ICUs and operating rooms.
High level of professionalism composure and customerfacing experience.
Desired Characteristics
Experience in project management within IT delivery environments.
Strong process orientation and commitment to quality.
Experience in Healthcare IT and familiarity with hospital information systems.
#LI-MT1
#LI-Hybrid
Additional Information
Relocation Assistance Provided: No
Required Experience:
IC
Job Description SummaryAs a Project Manager High Acuity Care you will be responsible of managing anesthesia and critical care management system implementation projects mainly in Romanian market but scope may also include activities elsewhere in Europe. Implementation includes managing hardware and s...
Job Description Summary
As a Project Manager High Acuity Care you will be responsible of managing anesthesia and critical care management system implementation projects mainly in Romanian market but scope may also include activities elsewhere in Europe. Implementation includes managing hardware and software deliveries their implementation configuration and testing utilizing inhouse and subcontractor resources.
You will also make sure GE HealthCare delivers services according to agreed service contracts create reports from service performance against agreed service levels and manage/host regular service meetings with High Acuity customers.
In case of customer escalation about service performance you are accountable and responsible of internal and external communication.
You manage delivery projects when needed including net new implementations system upgrades system extensions and other small projects.
You will be part of a strong International Healthcare High Acuity team.
Job Description
Responsibilities
Leading endtoend delivery of High Acuity Care projects including new implementations upgrades extensions and smaller delivery initiatives
Full planning monitoring and control of project scope timelines resources and deliverables
Managing risks and implementing mitigation measures throughout the project lifecycle
Acting as the primary point of contact during all delivery phases including conflict resolution and escalations
Serving as the main communication link between GE HealthCare and healthcare customers
Hosting regular service meetings and ensuring alignment of expectations for all service and project activities
Managing internal and external communication in case of service performance escalations
Ensuring services are delivered according to contractual agreements and service levels
Managing procurement activities and coordinating hardware and software deliveries
Overseeing installation configuration and testing activities performed by internal teams and subcontractors
Preparing professional and technical documentation required for project execution
Ensuring all project documentation meets internal and customer standards
Working closely with sales application specialists technical services and service desk teams
Collaborating with global engineering product management and marketing teams
Aligning internal and external expectations for project and service delivery
Preparing performance reports and presenting service outcomes to customers
Coordinating with internal service teams to maintain high service quality.
Required Qualifications
Bachelors or Masters degree in Engineering Computer Science or a related technical field.
Strong understanding of healthcare environments and clinical workflows in ICUs and operating rooms.
High level of professionalism composure and customerfacing experience.
Desired Characteristics
Experience in project management within IT delivery environments.
Strong process orientation and commitment to quality.
Experience in Healthcare IT and familiarity with hospital information systems.
#LI-MT1
#LI-Hybrid
Additional Information
Relocation Assistance Provided: No
Required Experience:
IC
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