Cloud Platform Engineer (Nutanix)

POSITION SUMMARY

The Cloud Platform Engineer (Nutanix) is a valuable part of the Technology & Engineering Organization and is responsible for working in a team environment to support and enhance the development and management of DartPoints Infrastructure Services line of products and customers.

DartPoints suite of Infrastructure Services includes:
Multi-Tenant and Private Cloud environments
OS and anti-virus management
Full server and network device monitoring and management
Managed backup and vaulting
Managed disaster recovery and replication
Managed firewall and network appliances
Managed IPS/IDS appliances

PRIMARY RESPONSIBILITIES

Maintenance change management issue resolution lifecycle management and support of server storage network systems for DartPoints customer facing platforms

Manage availability of multi-tenant cloud platforms delivering 99.999% uptime SLA to customers

New customer provisioning and services installation

Escalation resource for Customer Support Teams

Act as final-tier escalation for critical incidents; participate in 247 on-call rotation

Maintain a working level of proficiency with all DartPoints services

Other as assigned by your supervisor

QUALIFICATIONS

Associates Degree in Network Services Information Technology Systems Administration or

other technical discipline and 2 - 4 years of applicable experience

2-5 years hands-on experience managing Nutanix HCI in production including deployment and

migrations

Deep expertise with Veeam Backup & Replication and/or Zerto in multi-site replication in

enterprise or service-provider environments

Strong knowledge of hypervisors (Nutanix AHV required; VMware ESXi highly desired)

Comfortable with physical data center tasks: racking cabling smart hands hardware break-fix and DCIM tools General understanding of IP networking is required Excellent verbal and written communications skills Excellent documentation skills Strong attention to detail making and keeping commitments and meeting deadlines Relevant certifications strongly preferred: NCP-MCI VCP-DCV

THE FOLLOWING CRITERIA APPLY TO ALL POSITIONS: Employees must complete individual quarterly objectives as assigned Employees must demonstrate commitment to all corporate core values: Customers First Integrity Initiative Problem-Solving

Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within this position and may change at any time with or without notice. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.