ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK India Germany and France.
Using advanced technology all solutions are designed with SMEs in mind. With quick onboarding low fees and innovative features we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK Indian German and French SMEs
- Over 1.8 million members: 800000 UK andin India and growing rapidly
- Over $300 million raised in funding
- Over 2500 Tideans globally - were diversity champions!
- We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram and New Delhi and in Berlin Paris and Luxembourg.
ABOUT THE TEAM:
As a Senior Product Manager for Tides global payment services you will drive strategy and execution for digital payments across Europe and India. Youre an experienced Product Manager with a broad skill set - driven analytical commercial and strategic with a passion for using technology to deliver great payment products features and experiences for our businesses. You are deeply committed to your customers and understand the importance of genuinely knowing what matters most to them. You will be responsible for building and scaling a platform that enables SMEs to seamlessly send receive and manage money. Your mission is to create a frictionless financial experience that empowers small businesses to operate efficiently stay in control of their finances and grow with confidence. Youll be working alongside experienced product professionals and hand-in-hand with senior leaders developers data scientists designers and marketers to research build ship and improve the product. You will be commercially focussed and you will need a good understanding of data and ability to make decisions based on those metrics. You will be evaluating a competitive space and striving to continuously improve our position in the market. |
ABOUT THE ROLE:
As a Senior Product Manager youll: - Contribute to the banking product vision and manage the execution of the strategy within our payments business in Europe and in India and ensuring alignment with the companys overall objectives and targets.
- Manage the cross-functional teams of design engineering and data through the full product development lifecycle from concept to launch and eventual value realization while focusing on timely delivery and quality.
- Determine the prioritization of product features and enhancements based on market requirements customer feedback and business goals.
- Maintain and actively manage the product roadmap for specific horizons ensuring alignment with established business objectives and the long-term vision.
- Collaborate closely with vendors and internal stakeholders including engineering operations risk marketing and other product teams to ensure a coordinated product approach and successful launches.
- Develop and scope new product ideas leveraging internal technology and external vendor solutions.
- Conduct and present market research to identify trends competitive landscape and customer needs to inform product decisions.
- Manage and optimize the customer experience by ensuring the smooth functioning of automated and manual processes within your product domain.
- Be a key contributor and driver: you will be hands-on take ownership for your products specific metrics and KPIs and effectively bring all relevant stakeholders onboard for your initiatives.
- Partner with the finance team during our quarterly forecasting cycles to provide product-specific insights.
- Responsible for executing product initiatives that drive revenue growth through insights feature delivery creating product efficiencies and enhancements to the customer experience and along customer journeys.
|
WHAT WE ARE LOOKING FOR:
- You have 5 years of experience in payments (bank PSP fintech) with proven experience working with agile/scrum delivery teams.
- Deep expertise in fintech user experience payments and connectivity particularly card payments with extensive experience in fintechs or banks across global markets.
- Strong understanding of fintech onboarding activation and usage experiences.
- Ideally familiar with banking-as-a-service (BaaS) integrations payment processing and transaction flows Open Banking and domestic and cross-border payment rails.
- Youre a product evangelist: obsessed with the end user well-versed in best in class product research and development practices and are willing to share your knowledge with other product managers
- Comfort in a fast-paced environment adapting to shifting priorities and pioneering new processes.
- Strong understanding of the latest payments regulations in global markets and can articulate risk implications across our product suite.
- A proactive can-do attitude adept at multitasking and achieving results.
- Strong communication skills and have the ability to communicate to stakeholders at different levels.
|
WHAT YOULL GET IN RETURN:
- Competitive Compensation- competitive salary and share options
- Time Off Generous annual leave on top of bank holidays.
- Parental Leave Paid maternity paternity and adoption leave to support your family journey.
- Sabbatical Extended unpaid and paid leave options after completing milestone years with Tide.
- Health Insurance Private family insurance with additional OPD coverage and top-up options.
- Life & Accident Cover Comprehensive accidental and life insurance protection.
- Mental Wellbeing Access to therapy sessions courses meditations and workshops.
- Volunteering & Development Days Paid days annually for volunteering or personal growth.
- Learning & Development Annual budget for books courses coaching and more.
- WOO (Work Outside the Office) Work from abroad for up to 90 days annually.
- Home Office Setup Contribution towards setting up your home office
- Laptop Ownership Keep your old laptop and get a new one when its time for a replacement.
- Snacks & Meals Office perks with snacks coffee tea and lunch (location dependent).
|
TIDEAN WAYS OF WORKING:
At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.
We are One Team and foster a transparent and inclusive environment where everyones voice is heard.
At Tide we thrive on diversity embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members diverse needs. We are One Team committed to transparency and ensuring everyones voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
- Tide doesnotcharge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
- Communication from Tide will only come from an official@tide.coemail address.
- Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at
Your safety and trust are important to us and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tides Recruitment Privacy Notice.
Required Experience:
Senior IC
ABOUT TIDEAt Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.Tide is transforming the small...
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK India Germany and France.
Using advanced technology all solutions are designed with SMEs in mind. With quick onboarding low fees and innovative features we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK Indian German and French SMEs
- Over 1.8 million members: 800000 UK andin India and growing rapidly
- Over $300 million raised in funding
- Over 2500 Tideans globally - were diversity champions!
- We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram and New Delhi and in Berlin Paris and Luxembourg.
ABOUT THE TEAM:
As a Senior Product Manager for Tides global payment services you will drive strategy and execution for digital payments across Europe and India. Youre an experienced Product Manager with a broad skill set - driven analytical commercial and strategic with a passion for using technology to deliver great payment products features and experiences for our businesses. You are deeply committed to your customers and understand the importance of genuinely knowing what matters most to them. You will be responsible for building and scaling a platform that enables SMEs to seamlessly send receive and manage money. Your mission is to create a frictionless financial experience that empowers small businesses to operate efficiently stay in control of their finances and grow with confidence. Youll be working alongside experienced product professionals and hand-in-hand with senior leaders developers data scientists designers and marketers to research build ship and improve the product. You will be commercially focussed and you will need a good understanding of data and ability to make decisions based on those metrics. You will be evaluating a competitive space and striving to continuously improve our position in the market. |
ABOUT THE ROLE:
As a Senior Product Manager youll: - Contribute to the banking product vision and manage the execution of the strategy within our payments business in Europe and in India and ensuring alignment with the companys overall objectives and targets.
- Manage the cross-functional teams of design engineering and data through the full product development lifecycle from concept to launch and eventual value realization while focusing on timely delivery and quality.
- Determine the prioritization of product features and enhancements based on market requirements customer feedback and business goals.
- Maintain and actively manage the product roadmap for specific horizons ensuring alignment with established business objectives and the long-term vision.
- Collaborate closely with vendors and internal stakeholders including engineering operations risk marketing and other product teams to ensure a coordinated product approach and successful launches.
- Develop and scope new product ideas leveraging internal technology and external vendor solutions.
- Conduct and present market research to identify trends competitive landscape and customer needs to inform product decisions.
- Manage and optimize the customer experience by ensuring the smooth functioning of automated and manual processes within your product domain.
- Be a key contributor and driver: you will be hands-on take ownership for your products specific metrics and KPIs and effectively bring all relevant stakeholders onboard for your initiatives.
- Partner with the finance team during our quarterly forecasting cycles to provide product-specific insights.
- Responsible for executing product initiatives that drive revenue growth through insights feature delivery creating product efficiencies and enhancements to the customer experience and along customer journeys.
|
WHAT WE ARE LOOKING FOR:
- You have 5 years of experience in payments (bank PSP fintech) with proven experience working with agile/scrum delivery teams.
- Deep expertise in fintech user experience payments and connectivity particularly card payments with extensive experience in fintechs or banks across global markets.
- Strong understanding of fintech onboarding activation and usage experiences.
- Ideally familiar with banking-as-a-service (BaaS) integrations payment processing and transaction flows Open Banking and domestic and cross-border payment rails.
- Youre a product evangelist: obsessed with the end user well-versed in best in class product research and development practices and are willing to share your knowledge with other product managers
- Comfort in a fast-paced environment adapting to shifting priorities and pioneering new processes.
- Strong understanding of the latest payments regulations in global markets and can articulate risk implications across our product suite.
- A proactive can-do attitude adept at multitasking and achieving results.
- Strong communication skills and have the ability to communicate to stakeholders at different levels.
|
WHAT YOULL GET IN RETURN:
- Competitive Compensation- competitive salary and share options
- Time Off Generous annual leave on top of bank holidays.
- Parental Leave Paid maternity paternity and adoption leave to support your family journey.
- Sabbatical Extended unpaid and paid leave options after completing milestone years with Tide.
- Health Insurance Private family insurance with additional OPD coverage and top-up options.
- Life & Accident Cover Comprehensive accidental and life insurance protection.
- Mental Wellbeing Access to therapy sessions courses meditations and workshops.
- Volunteering & Development Days Paid days annually for volunteering or personal growth.
- Learning & Development Annual budget for books courses coaching and more.
- WOO (Work Outside the Office) Work from abroad for up to 90 days annually.
- Home Office Setup Contribution towards setting up your home office
- Laptop Ownership Keep your old laptop and get a new one when its time for a replacement.
- Snacks & Meals Office perks with snacks coffee tea and lunch (location dependent).
|
TIDEAN WAYS OF WORKING:
At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.
We are One Team and foster a transparent and inclusive environment where everyones voice is heard.
At Tide we thrive on diversity embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members diverse needs. We are One Team committed to transparency and ensuring everyones voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
- Tide doesnotcharge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
- Communication from Tide will only come from an official@tide.coemail address.
- Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at
Your safety and trust are important to us and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tides Recruitment Privacy Notice.
Required Experience:
Senior IC
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