Sr SSD Application Engineer

Job Title: Sr. SSD Applications Engineer

Job Location: Milpitas CA

Essential Job Duties And Responsibilities:

• Develop front end firmware features necessary to meet the product specification and customer requirements.
• Develop and modify existing firmware for SSD product requirements following PCIe and NVMe protocols.
• Debug host interface related problems encountered during internal or customer firmware testing.
• Perform root cause analysis and make appropriate changes to correct the problem.
• Work directly with hardware designers to efficiently resolve customer issues.
• Working with customers to manage SSD debug and qualification requirements in collaboration with SMI Engineering Teams driving technical design-in/-win and debug hardware firmware and other platform-related barriers to adoption.
• Interfacing with customers and internal platform partners to resolve product issues and leverage those learning to shape future product (controller / Firmware) definition.
• Evangelizes technical benefits of SMI Enterprise controllers and various business models at the platform level; creates preference for SMI products within the platform; enables customer and end-user adoption of solutions; and supports ecosystem and tools enabling to drive controller solution adoption
• Advocating technical customer needs to internal stakeholders
• Driving internal teams to deliver to customer expectations
• Participates in customers meetings and presentations acting as technical adviser consultant analyst and program manager for customer technical interactions in collaboration with SMI PM teams
• The AE will work closely with customers and partners to establish strong relationships that deliver results and team business objectives in the data center / enterprise segment

Minimum Requirements/Qualifications:

• Bachelors degree in Electrical Engineering Computer Engineering Computer Science or related fields.
• At least 3 years work experience in each of the following:
• Software/firmware applications engineering
• Experience in SSD controller/firmware architecture
• Experience with PCIe and NVMe protocols in firmware development and debugging including but not limited to host reset power management namespace MSI-X SMBus ARP NVMe commands etc.
• Experience in analysing PCIe protocol traces to identify the root cause for front end issues.
• Experience in the storage industry in SSD HDD storage systems or a related technology.
• Strong experience in C/C programming and data structure
• Hands on experience with JTAG/ICE debuggers
• Experience with version control software like Git.
• Competent to work independently as well as in a small team collaboration environment.
• Must be willing to learn fast and execute as a team player.
• Good oral written and presentation skills for communication and documentation.
• Ability to work independently with a minimum of day-to-day supervision.
• The ability to operate logic analyzer oscilloscope and bus protocol analyzer is valuable.
• Experience with hardware peripherals features and development environments is also valuable.
• Compute and/or Storage System hardware and/or software using both Windows and Linux based operating systems in the data center/enterprise.
• HDD/SSD systems/protocols and/or SAS/SATA/PCIe (NVMe).
• Familiarity with Datacenter architecture and interfaces PCIe Switches RAID controllers HBAs Expanders and JBODs/JBOFs.
• Knowledge of SSD hardware and firmware architecture.
• Microsoft and Linux datacenter OS debug experience.
• Fluent in reading and writing Mandarin preferred.