General information
Category
Solution Development - Solution Management - Solution Center Specialist
Contract type
Permanent
Job description
As aSolutionCenterSpecialistIWMS you will beresponsible for delivering andmaintainingan excellent best-practice IWMS environmentand related willmaintainthe best-practice configuration (PlanonAccelerator)own therelated knowledge base domains and ensure up-to-date sales & service readiness materials to support a smooth sales and implementation of our our services teams andpartnersyou are the go-to person for third line product questions.
You will collaborate closely with cross-functional teams includingproduct management solutionstrategistsand solutioncenterspecialists for otherPlanonsolutionsto deliverahigh-qualityAcceleratorthat supportsoperational excellence withincorporate and public real estateenvironments.
Youllbe part of a dynamic and collaborative team ofspecialists product managers andmarketers all working together to achieve shared goals.
You successfully fulfill your role by:
Product Ownership & Delivery
- Own and manage thebest-practice Accelerator configuration ensuringa singlesourceof truth used for efficient implementations at customers.
- Own the relevant IWMS domains in our Knowledge Base to ensure actual and accurate information about the solution configuration and implementation.
- Answer third line solution questions of services teams and implementation partners while expanding our knowledge bases as source.
- Validate and verify delivered features to ensure high quality and customer value.
Stakeholder Engagement
- Work closely with globalservicesteamsand implementation partners to ensurea best-practice configuration as a starting point for implementations.
- Work closely withyour peers to ensure an aligned delivery of Accelerators and Sales & Services Readiness materials.
Profile
We are looking for a candidate with strong experience in Planon Support or Implementation and a clear overview of the four functional domains of IWMS.
Our ideal candidate meets the following criteria:
- Bachelors degree inFacility Management Maintenance ManagementReal EstateManagementor IT.
- 35years of experienceinimplementation or support ofPlanonIWMS or related systemswith experience inone or moredomains of Asset & Maintenance BIM Space Management and Energy & Sustainability Management.
- Strong communicationskillsin writing andspoken wordwithexcellent command of English for global collaboration.
- Ability to work in a structured way set priorities andmanageoperationalpressure.
- Ability to work independently and collaboratively in afastpacedenvironmentwhere ad-hoc answers go along with building andmaintainingalong termknowledge base structure.
We offer
A healthy work-life balance and the possibility of working hybrid. We encourage a collaborative and learning work environment which is why we offer constant learning and meaningful training addition we offer challenging projects with world-leading clients and extraordinary this role we offer the following benefits package.
Join us on our journey to become the recognized world leader in Smart Sustainable Building Management software solutions controlling solutions for the construction and real estate do we do this By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work learn live and play.
Do you love building connections So do we! Apply now.
Job location
India Hyderabad
Handled by
Handled by
Eswar Karavadi
Required Experience:
IC
General information Reference 2026-1719 CategorySolution Development - Solution Management - Solution Center SpecialistContract typePermanentJob descriptionAs aSolutionCenterSpecialistIWMS you wi...
General information
Category
Solution Development - Solution Management - Solution Center Specialist
Contract type
Permanent
Job description
As aSolutionCenterSpecialistIWMS you will beresponsible for delivering andmaintainingan excellent best-practice IWMS environmentand related willmaintainthe best-practice configuration (PlanonAccelerator)own therelated knowledge base domains and ensure up-to-date sales & service readiness materials to support a smooth sales and implementation of our our services teams andpartnersyou are the go-to person for third line product questions.
You will collaborate closely with cross-functional teams includingproduct management solutionstrategistsand solutioncenterspecialists for otherPlanonsolutionsto deliverahigh-qualityAcceleratorthat supportsoperational excellence withincorporate and public real estateenvironments.
Youllbe part of a dynamic and collaborative team ofspecialists product managers andmarketers all working together to achieve shared goals.
You successfully fulfill your role by:
Product Ownership & Delivery
- Own and manage thebest-practice Accelerator configuration ensuringa singlesourceof truth used for efficient implementations at customers.
- Own the relevant IWMS domains in our Knowledge Base to ensure actual and accurate information about the solution configuration and implementation.
- Answer third line solution questions of services teams and implementation partners while expanding our knowledge bases as source.
- Validate and verify delivered features to ensure high quality and customer value.
Stakeholder Engagement
- Work closely with globalservicesteamsand implementation partners to ensurea best-practice configuration as a starting point for implementations.
- Work closely withyour peers to ensure an aligned delivery of Accelerators and Sales & Services Readiness materials.
Profile
We are looking for a candidate with strong experience in Planon Support or Implementation and a clear overview of the four functional domains of IWMS.
Our ideal candidate meets the following criteria:
- Bachelors degree inFacility Management Maintenance ManagementReal EstateManagementor IT.
- 35years of experienceinimplementation or support ofPlanonIWMS or related systemswith experience inone or moredomains of Asset & Maintenance BIM Space Management and Energy & Sustainability Management.
- Strong communicationskillsin writing andspoken wordwithexcellent command of English for global collaboration.
- Ability to work in a structured way set priorities andmanageoperationalpressure.
- Ability to work independently and collaboratively in afastpacedenvironmentwhere ad-hoc answers go along with building andmaintainingalong termknowledge base structure.
We offer
A healthy work-life balance and the possibility of working hybrid. We encourage a collaborative and learning work environment which is why we offer constant learning and meaningful training addition we offer challenging projects with world-leading clients and extraordinary this role we offer the following benefits package.
Join us on our journey to become the recognized world leader in Smart Sustainable Building Management software solutions controlling solutions for the construction and real estate do we do this By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work learn live and play.
Do you love building connections So do we! Apply now.
Job location
India Hyderabad
Handled by
Handled by
Eswar Karavadi
Required Experience:
IC
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