Operations Supervisor
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: BGC Taguig
Availability: ASAP
Local Operations Supervisor (Individual Contributor)
Key Responsibilities:* Team Leadership & Performance: Manage daily shifts and training for the operations team ensuring all KPIs (e.g. turnaround time and accuracy) are consistently met or exceeded.
* Process Optimization: Monitor operational data to identify bottlenecks or risks driving cross-functional improvements with Product and Tech teams to enhance automation and efficiency.
* Compliance & Incident Management: Ensure all activities align with local financial regulations (e.g. BSP) and act as the primary point of contact for resolving critical system issues or escalated customer cases.
*and other tasks maybe assigned from time to time.
Availability: ASAP
Local Operations Supervisor (Individual Contributor)
Key Responsibilities:* Team Leadership & Performance: Manage daily shifts and training for the operations team ensuring all KPIs (e.g. turnaround time and accuracy) are consistently met or exceeded.
* Process Optimization: Monitor operational data to identify bottlenecks or risks driving cross-functional improvements with Product and Tech teams to enhance automation and efficiency.
* Compliance & Incident Management: Ensure all activities align with local financial regulations (e.g. BSP) and act as the primary point of contact for resolving critical system issues or escalated customer cases.
*and other tasks maybe assigned from time to time.
Required Experience:
Manager
Key Skills
About Company
An intuitive digital wallet with account opening, money transfer and bill payments in one. Earn as you spend.
