Service Manager

San Diego, CA - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready. For more information about DAWSON please visit .

Job Summary:

Join an elite mission supporting U.S. Customs and Border Protection (CBP) in the Southern California region where your operational leadership will ensure seamless building maintenance and service delivery across a network of critical federal sites. As the Service Manager for DAWSONs contract team you will be responsible for the day-to-day oversight of facility operations preventive maintenance repairs and emergency response. Youll coordinate service teams across dispersed locations maintain schedule integrity and enforce service quality standards ensuring the built environment supports the mission of securing Americas borders.

Location: Southern California (San Diego/El Centro Region)

Responsibilities:

Direct and manage day-to-day building maintenance operations across CBPs facilities ensuring timely completion of preventive and corrective maintenance tasks.
Supervise trade and technical personnel including HVAC electrical plumbing general maintenance and subcontractors.
Coordinate and schedule resources monitor daily workflows and ensure compliance with safety security and quality standards.
Interface with the Contract Manager Quality Control Manager and Government representatives to resolve service issues and support mission-critical operations.
Respond to urgent or emergency service calls in accordance with the contracts specified response times.
Maintain and monitor work orders and service tickets using the Computerized Maintenance Management System (CMMS).
Ensure that tools materials certifications and documentation are up to date and accessible for team performance and audits.

Qualifications:

Minimum 5 years of experience supervising building operations maintenance services or facilities programs with 2 years in a federal or high-security setting preferred.
Strong understanding of facility systems including HVAC plumbing electrical and structural components.
Familiarity with OSHA NFPA EPA and relevant safety standards for facility management.
Proficiency in CMMS platforms (e.g. TRIRIGA or equivalent).
Strong organizational and communication skills to manage personnel prioritize work and meet operational goals.

Additional Requirements:

Must be eligible for CBP background investigation and suitability clearance.
Must be a U.S. citizen or lawful permanent resident with work authorization.

Contingent upon the award

DAWSON is an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.

DAWSON offers a best-in-class benefits program including medical dental and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance and more.

DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications external candidates will be given consideration.

DAWSONs career portal utilizes a third-party applicant tracking system that allows us to send and receive messages along with our official DAWSON email addresses. Recruiting emails from DAWSON will only come from @ or @. DAWSON will never: Ask you to send money or purchase equipment as part of the hiring process; Require you to download any apps to interview such as Teams WhatsApp etc.; Conduct interviews via Teams chat or messaging-only platforms; or Request banking information outside of secure onboarding steps. To verify current opportunities use this official careers page. If you are ever unsure about DAWSON roles and communications contact us at before taking action.

Required Experience:

Manager

Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready. For more information about DAWSON please visit .Job Summary:Join an elite mission supporting U.S. Customs and Border Protection (CBP) in the Southern California region w...