SAP CX Analyst – Service Cloud V2
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Job Location:
Sacramento, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Key highlights:
Lead design configuration & testing of Service Cloud V2 solutions
Partner with cross-functional teams to deliver end-to-end integrations
Deep knowledge of utilities processes (meter-to-cash billing customer service)
Drive workshops training & stakeholder engagement
Troubleshoot issues across implementation & post-go-live
Must have:
SAP Service Cloud V1/V2 Utilities experience
Strong functional spec writing & problem-solving skills
Lead design configuration & testing of Service Cloud V2 solutions
Partner with cross-functional teams to deliver end-to-end integrations
Deep knowledge of utilities processes (meter-to-cash billing customer service)
Drive workshops training & stakeholder engagement
Troubleshoot issues across implementation & post-go-live
Must have:
SAP Service Cloud V1/V2 Utilities experience
Strong functional spec writing & problem-solving skills
- with travel expenses covered if required
- Utilities industry experience is REQUIRED and must be clearly demonstrated across multiple projects
- Two manager references required at time of submission (people they directly reported to):
- Full Name
- Title
- Phone Number
- LinkedIn Profile
- C2C role that requires up to 50% travel to the West Coast.
