Audiovisual Technical Support Specialist

Los Angeles, CA - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: Audiovisual Technical Support Specialist

Department: Information Technology Services

Duration:3 Months - End Date: May 17 2026 (Possible Extension)

Employment Status: Non-Exempt Part-Time 29 hours per week

Job Summary

Reporting to the Director of User Experience the Audiovisual Technical Support Specialist ensures the success of evening classes and academic events by providing immediate technical assistance to faculty and guest speakers. The Audiovisual Technical Support Specialist is responsible for troubleshooting classroom displays audio systems and integrated control interfaces in a smart classroom environment. Additionally this role manages hybrid session connectivity and conducts nightly equipment sweeps to maintain campus operational readiness.

Job Duties

35% - Direct Faculty Support - Respond to high-priority classroom calls to resolve issues with projectors displays and audio systems. - (Essential)
35% - Event Setup - Prepare and strike AV equipment for guest lectures and special presentations (e.g. microphones laptops). - (Essential)
10% - Technical Check-ups - Conduct nightly sweeps of classrooms to ensure cables are intact and systems are reset for the following day. - (Essential)
10% - Hybrid Connectivity - Assist users in launching and managing virtual (Zoom/Teams) sessions within hybrid classroom environments. - (Essential)
10% - Control System Management - Navigate and troubleshoot integrated interfaces (Extron touch panels) and switch inputs. - (Essential)

Minimum Qualifications

High School Diploma or GED.
Two years of relevant AV or IT support experience including prior experience in higher education AV support or general event production.
Foundational knowledge of audiovisual signal flow including HDMI and USB-C connections.
Understanding display settings and configurations on both Mac and Windows platforms.
Familiarity with Extron control systems and the ability to navigate and troubleshoot integrated AV interfaces.
Proficiency in Microsoft Office applications (Word Excel PowerPoint) Google drives/folders/forms Adobe Acrobat Web Editing and social media applications or any combination of productivity programs applicable to position responsibilities.
Demonstrated ability to be detail-oriented and thorough; skilled at anticipating and preventing potential problems and handling a wide variety of tasks with efficiency and accuracy.
Strong commitment to a quality work product.
Demonstrated ability to effectively communicate verbally in writing and electronically.
Effective interpersonal skills as evidenced in the ability to collaborate with a variety of constituencies.
Demonstrated commitment to justice equity inclusion & diversity.
Demonstrated skill in adapting to and performing work effectively in high-volume high accountability confidential environment with multiple and changing priorities.
Effective organizational logistical time management and planning skills with the ability to manage and prioritize multiple tasks/projects simultaneously prioritize and fulfill the functions of an office in a timely manner.
Ability to self-motivate and work independently.
Ability to provide effective leadership and training and to work effectively and professionally across functions disciplines levels and with diverse groups.

Preferred Qualifications

Associate degree in Audiovisual Technology Information Technology Media Production or related field.

EXPECTED HIRING RANGE: $22.60/hr-$28.00/hr

Required Experience:

Title: Audiovisual Technical Support SpecialistDepartment: Information Technology ServicesDuration:3 Months - End Date: May 17 2026 (Possible Extension)Employment Status: Non-Exempt Part-Time 29 hours per weekJob SummaryReporting to the Director of User Experience the Audiovisual Technical Support S...