Training Support Specialist

Description:
RESPONSIBILITIES:
Supports the administration of the Learning Management System (LMS) and management for the Quality System Training Program to ensure employees are trained to perform their activities.
Provides Subject Matter Expertise on the learning process including learning management system to other functional areas.
Ensures effective communication monitoring and promotion of learning activities.
Liaises with Division Managers and Team Leaders to continuously improve learning processes and/or systems.
Establishes and maintains a direct and proactive relationship with internal and external customers has a strong understanding of current customer needs anticipates and addresses issues escalating as applicable.
Authors and reviews learning documentation/material.
Supports audit readiness to ensure successful audit inspection results related to the Learning system and/or processes.
Ensures training program meets quality standards.
Coordinate and support completion of training programs that are required to meet cGMP requirements.
Maintains applicable administrative procedures and policies to ensure compliance with business process and regulatory expectations.
Conduct training curriculum reviews and revise training plans accordingly Create and assist with the development of training materials.
Coordinating resources (other presenters/instructors course materials training space
etc.)
Create/manage a qualified train the trainer program


BASIC QUALIFICATIONS EDUCATION:
BS in preferably in Education Science Engineering Human Resources Business Instructional Design or related discipline or equivalent combination of education and experience.
2-5 years experience in the medical device or regulated industry preferred.
Demonstrated proficiency using Microsoft Word PowerPoint and Excel

PREFERRED QUALIFICATIONS:
Familiar with federal and other regulations e.g. QSRs ISO 13485 CMDR IVDD/IVDR
Knowledge of adult learning delivery techniques and general principles of adult learning a plus.
Ability to think strategically and provide direction to the management team along with the capacity to balance both short term and long term issues effectively.
Preparing and delivering presentations
Requires strong written and verbal communication skills.
Requires strong organizational and time management skills and the ability to prioritize multiple responsibilities and projects.
Requires ability to deal appropriately with regulatory agencies.
Requires working knowledge of training requirements required by regulatory agencies (documentation effectivity etc.)
Must be able to work independently under minimal supervision.
Must follow standard safety policies and procedures.
Experience utilizing word processing software (e.g. Microsoft Office - Word Excel and PowerPoint)