ICT Specialist

Sliema - Malta

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Summary

Were hiring ICT Specialists to provide high-quality IT support and ensure smooth operation of devices networks and collaboration tools in an iGaming environment. Youll support users maintain systems and help keep IT secure and reliable.

Key Responsibilities

Provide 1st/2nd line support: laptops/desktops mobile devices M365 printers conferencing VPN access.
Manage tickets troubleshoot incidents and meet SLAs with strong customer service.
Support onboarding/offboarding and access provisioning (least privilege).
Maintain device compliance: patching antivirus/EDR basics configuration standards.
Assist with network troubleshooting (Wi-Fi switches VPN basic firewall coordination).
Maintain documentation and contribute to continuous improvement.

Requirements (Must-Have)

Hands-on ICT support experience within iGaming (mandatory).
Strong knowledge of Windows/macOS Microsoft 365 and basic networking concepts.
Experience with identity/access workflows (Azure AD/Entra MFA groups permissions).
Clear communication ownership mindset and ability to prioritise in busy environments.

Nice to Have

Intune/MDM experience basic scripting (PowerShell) ticketing tools (Jira/ServiceNow/Freshservice).
Exposure to security best practices and compliance-focused IT operations.

What We Offer

Hybrid working in Malta
Stable professional ICT environment with growth opportunities
A team culture focused on speed service quality and security

Role Summary Were hiring ICT Specialists to provide high-quality IT support and ensure smooth operation of devices networks and collaboration tools in an iGaming environment. Youll support users maintain systems and help keep IT secure and reliable. Key Responsibilities Provide 1st/2nd line support...