Role Summary
Were looking for an ICT Lead to own day-to-day IT operations across a hybrid workforce in a high-availability iGaming environment. Youll ensure secure reliable infrastructure lead support operations and continuously improve IT service delivery.
Key Responsibilities
- Own ICT operations: endpoint management identity/access networks collaboration tools and IT support.
- Lead IT service delivery (ticketing SLAs escalation root-cause analysis vendor coordination).
- Drive security best practices across IT operations (device compliance patching MFA least privilege).
- Manage onboarding/offboarding hardware lifecycle and IT asset management.
- Partner with Security/Compliance to maintain controls aligned with regulated operations.
- Plan improvements: standardisation automation documentation and resilience.
Requirements (Must-Have)
- Proven ICT/IT operations leadership experience within iGaming (mandatory).
- Strong Microsoft ecosystem knowledge (M365 Azure AD/Entra Intune/Endpoint Manager).
- Experience with networks (LAN/WAN/VPN/Wi-Fi) endpoint security and identity/access controls.
- Vendor management and support process ownership (ITIL-aligned is a plus).
- Comfortable supporting a 24/7 operational mindset (on-call/escalation when needed).
Nice to Have
- Security tooling experience (EDR SIEM coordination DLP conditional access).
- Scripting/automation (PowerShell) zero-trust initiatives ISO/SOC exposure.
What We Offer
- Hybrid setup in Malta
- Ownership of IT ops in a fast-paced regulated environment
- Opportunity to modernise and scale ICT capability
Role Summary Were looking for an ICT Lead to own day-to-day IT operations across a hybrid workforce in a high-availability iGaming environment. Youll ensure secure reliable infrastructure lead support operations and continuously improve IT service delivery. Key Responsibilities Own ICT operations: ...
Role Summary
Were looking for an ICT Lead to own day-to-day IT operations across a hybrid workforce in a high-availability iGaming environment. Youll ensure secure reliable infrastructure lead support operations and continuously improve IT service delivery.
Key Responsibilities
- Own ICT operations: endpoint management identity/access networks collaboration tools and IT support.
- Lead IT service delivery (ticketing SLAs escalation root-cause analysis vendor coordination).
- Drive security best practices across IT operations (device compliance patching MFA least privilege).
- Manage onboarding/offboarding hardware lifecycle and IT asset management.
- Partner with Security/Compliance to maintain controls aligned with regulated operations.
- Plan improvements: standardisation automation documentation and resilience.
Requirements (Must-Have)
- Proven ICT/IT operations leadership experience within iGaming (mandatory).
- Strong Microsoft ecosystem knowledge (M365 Azure AD/Entra Intune/Endpoint Manager).
- Experience with networks (LAN/WAN/VPN/Wi-Fi) endpoint security and identity/access controls.
- Vendor management and support process ownership (ITIL-aligned is a plus).
- Comfortable supporting a 24/7 operational mindset (on-call/escalation when needed).
Nice to Have
- Security tooling experience (EDR SIEM coordination DLP conditional access).
- Scripting/automation (PowerShell) zero-trust initiatives ISO/SOC exposure.
What We Offer
- Hybrid setup in Malta
- Ownership of IT ops in a fast-paced regulated environment
- Opportunity to modernise and scale ICT capability
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