Studio Desk Specialist
Share
Job Location:
Birkirkara - Malta
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Employee Support & Queries
- Act as a central contact point for employee questions (in person email phone or other channels).
- Provide guidance and directions on workplace processes policies and facilities.
- Assist with spare uniform requests distribution and stock control.
Operational Support
- Track and manage relevant operational signalling requests within the teams scope of responsibility.
- Conduct regular floor walks to maintain visibility and accessibility.
- Support in handling walk-in queries and urgent issues escalating emergency cases to relevant people or departments as appropriate.
- Maintain daily shift reports and support routine documentation needs.
- Assist with administrative tasks and operational reports.
Facilities & Workplace Upkeep
- Monitor and report faults damages and upkeep needs in office and common areas.
- Support microclimate-related needs (e.g. temperature ventilation reporting).
Employee Transport & Accommodation
- Act as a liaison with transport providers to coordinate employee transport needs.
- Support new employees queries related to accommodation and airport/hotel coordination.
Collaboration & Escalation
- Cooperate with other operational teams (e.g. Scheduling Shift Administrators OOM HR Facilities etc.) to ensure seamless processes.
- Escalate complex or critical cases to the appropriate team or management level.
Qualifications :
Deliver excellent customer service in every interaction with employees.
Provide professional approachable and solution-oriented service at all times.
Handle tasks with confidentiality accuracy and attention to detail.
Be proactive in identifying opportunities for process improvements.
Maintain flexibility to support additional duties or projects as assigned in line with business needs.
Additional Information :
What We Offer
- Private health insurance gym discounts team events & more
- A professional and fast growing environment
- An opportunity for personal development within the world-leading Live Casino provider
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Google Docs
- Management Experience
- Millennium
- Retail Sales
- Data Management
- Salon Software
- MINDBODY
- Sales Management
- Leadership Experience
- Yoga
About Company
Evolution is the worlds leading provider of video-streamed Live Casino solutions, delivering world-class, as real as it gets live dealer gaming to our licensees, which include many of the worlds best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our br ... View more
