Fashion Designer (Account Manager Account Executive)
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Use your design background to drive global business.
At THE/STUDIO weve found that the most successful business leads arent just great communicatorstheyre people who actually understand how products are made.
We are looking for Fashion Designers who are ready to transition into high-impact customer-facing roles. Whether your strength lies in building long-term relationships (Account Management) chasing new leads (Outbound Sales) or converting high-intent interest (Inbound Sales) we have a seat for you.
Why you You understand tech packs materials and the creative process. That knowledge makes you a massive asset to our clients. Instead of just selling youll be consulting and solving problems for brands globally.
The Essentials:
Background: Fashion or Product Design (Degree or 2 years experience).
Ambition: A clear desire to move into a commercial results-driven role.
Environment: Comfortable in a fast-paced fully remote team (Must be comfortable working during US hours).
Mindset: You care about the how and why behind the business.
Roles we are hiring for:
Customer Success (Account Management)
Account Executive (Outbound)
Inside Sales (Inbound)
More information below.
Location: Fully Remote (US Business Hours)
Role Type: Sales / Account Management / Operations
About the Role
At THE/STUDIO we are disrupting the manufacturing industry by bridging the gap between design and supply chain. Weve discovered that individuals with a background in Fashion Design possess a technical empathy that makes them incredible business partners for our clients.
We are looking for design-trained professionals to join our commercial team. Based on your personality and strengths we will stream you into one of three core functions:
Customer Success Manager (Account Management): You are the long-term partner for our existing clients. Youll manage the post-sales lifecycle ensuring project success driving retention and identifying opportunities for account growth and upselling.
Account Executive: You are a high-level Closer. You will manage a pipeline of qualified e-commerce leads using your industry expertise to pitch THE/STUDIOs value proposition and convert large-scale opportunities into active partnerships.
Inside Sales Representative (Sr. Creative Specialist): You are the bridge between a lead and a product. You will handle inbound inquiries acting as a technical consultant to help customers refine their creative concepts and navigate the production process to finalize their first orders.
What Youll Do
Consultative Strategy: Use your knowledge of garment construction and materials to provide expert advice ensuring client designs are production-ready.
Creative Problem Solving: Navigate manufacturing complexities by translating vague creative visions into actionable high-quality production orders.
Pipeline & Portfolio Management: Manage a high volume of interactions whether its closing new business or nurturing a book of existing accounts within our CRM.
Revenue Impact: Directly influence company growth by hitting KPIs related to conversion rates order value and client lifetime value.
Who You Are
The Business-Minded Creative: You love fashion but you find the business of fashion (margins logistics and scalability) just as exciting as the aesthetic.
Technical Translator: You can look at a tech pack or a sketch and immediately explain the operational requirements to a client.
Resilient & High-Agency: You thrive in a fast-paced remote environment where you are expected to take ownership of your desk and hit targets.
Expert Communicator: You possess the Sales DNA required to persuade and lead a customer backed by the credibility of a design background.
Requirements
Education: Degree in Fashion Design Product Design or a related creative field.
Technical Literacy: Ability to understand design files tech packs and manufacturing specs.
Communication: Native or professional-level English fluency with a confident consultative tone.
Alignment: Availability to work consistently during US Business Hours (EST/PST).
Experience: Previous experience in sales retail or a customer-facing role is highly preferred.
THE/STUDIOs Company Values
Intellectually curious - possesses a natural disposition and comfort to ask questions challenge the status quo and a desire to get to the bottom of things if they see something not quite right
Self-motivated with a meaningful reason to deliver excellence
Good communication skills that enhance collaboration minimize misunderstandings and at a frequency that is appropriate for a remote team
Radical candor - Coachable accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable
Operates with a level of urgency - values immediate action where prudent enables quick decision-making swift problem-solving and seizing opportunities in a dynamic business environment
Natural customer centricity - has an affinity to always start their train of thought or analysis with the customers perspective bias towards talking to the customer to understand them
Results-driven - focuses on achieving and exceeding measurable objectives
Our Typical Hiring Process
Submit an application. IMPORTANT: Please submit your resume/CV in English
Complete the video question
Initial Interview
Hiring Manager Interview
Assessment/Case Study
Final Interview
Reference Check
Note that every role is different so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive we may not be able to provide feedback to all applications.
At THE/STUDIO we know that our Companys strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair inclusive and equitable workplace free from discrimination harassment and retaliation.
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
THE/STUDIO is a cutting-edge manufacturing platform designed to help creators brands and organizations seamlessly design and produce custom products. From apparel and accessories to promotional items we make the process easy with low minimum order quantities (MOQs) exceptional quality ... View more
