Assistant Floor Supervisor
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Job Location:
Christchurch - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
The opportunity
Reporting to the Floor Manager the Assistant Floor Supervisor plays an important role in supporting the delivery of outstanding customer service and contributing to sales performance across the floor. This role is designed to build leadership capability and confidence providing hands-on experience in supervising others while still remaining an active part of the sales team.
As your experience grows youll take on increasing levels of responsibility gaining exposure to day-to-day supervision operational decision-making and supporting team performance all with ongoing coaching guidance and support from experienced leaders.
What youll be doing
- Supporting the team to deliver exceptional customer service through warm welcoming interactions and expert product knowledge
- Assisting Floor Supervisors with managing the floor and stepping up to guide the team when needed
- Helping ensure store standards remain consistently high
- Supporting daily operational activities to keep the store running smoothly
- Answering team questions offering practical solutions and encouraging a positive effective team environment
- Assisting with stock management reporting tasks and general floor coordination
Ongoing development is a central part of this role. Youll be encouraged to build your skills through:
- Online learning modules
- On-floor hands-on learning
- Regular coaching and feedback from your management team
As your confidence grows youll begin to take a more active role in people management including coaching team members supporting 1:1s and contributing to wider operational needs and responsibilities.
Qualifications :
To be successful in this role youll bring:
- A genuine enthusiasm for retail and delivering great customer experiences
- Strong communication skills and the ability to stay calm and practical under pressure
- A proactive hands-on approach with strong attention to detail
- A growth mind-set and natural interest in supporting others and helping the team succeed
- A positive attitude to learning feedback and personal development
Additional Information :
At Ballantynes we believe leadership is a journey. This role offers a supportive environment to build strong foundations in people leadership while being part of a values-driven team that genuinely invests in its people.
If youre ready to grow yourself support others and take the next step in your retail career wed love to hear from you.
Applications close 7th April 2026.
Please note we will be interviewing candidates during the application period so this role may close earlier than the end date.
Applicants must have current eligibility to work in New Zealand.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Fashion Retail
- Microsoft Office
- Customer Service
- Communication skills
- POS
- Retail Sales
- Training & Development
- Mentoring
- Supervising Experience
- Retail Management
- Recruiting
About Company
At Ballantynes, everything we do is about delivering an exceptional customer experience. It's our people and the magic they perform, that brings those exceptional customer experiences to life whether those people are behind the scenes or on stage'. We have an exciting opportunity t ... View more
