German Customer Specialist Agent in Lisbon Relocation Package
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Accelerate Your Career in Customer Specialist!
Are you enthusiastic about motorcycles and committed to delivering outstanding customer experiences Join a global support team where youll assist riders and customers around the world while building valuable expertise in a fast-paced automotive setting.
Role Overview
As a Customer Specialist you will serve as the main contact for customers addressing inquiries related to products orders warranties services and vehicle ownership. Through various communication channels including phone email chat and social media youll ensure customers receive clear guidance and effective solutions. With comprehensive onboarding and continuous development opportunities youll grow your knowledge within a collaborative service-driven environment.
Key Responsibilities
- Deliver professional assistance through phone email chat and social media
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Handle inquiries about products orders services and general requests
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Provide clear information on warranties maintenance packages and service options
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Assist customers with ownership concerns and after-sales support
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Recommend relevant products accessories and services tailored to customer needs
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Work closely with internal teams to resolve complex or escalated issues
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Record customer interactions accurately in internal systems
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Stay informed about new product releases brand updates and industry trends
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Engage in continuous training to expand expertise and advance professionally
Requirements
- Language Skills: Fluent in German (C2) and English (B2).
- Eligibility: EU citizenship or valid Portuguese residency card.
- Experience: 01 year in customer support or related roles.
- Skills: Strong communication problem-solving and interpersonal abilities.
- Mindset: Curious adaptable and eager to grow within an international environment.
Why Join Us
- Competitive Salary: Recognition for your skills and dedication.
- Language Bonus: Additional rewards for your Spanish proficiency.
- Performance Bonus: Incentives for meeting and exceeding targets.
- Health & Life Insurance: Comprehensive coverage for your well-being.
- Onsite Work Environment: A collaborative setting that encourages growth and teamwork.
Ready to embark on your next career journey
Apply now and let your career soar with the International Airline Support Project!
Key Skills
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- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
