French Customer Support in Portugal

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

French-Speaking Customer Advisor Porto Portugal

About the Role
We are looking for a French-speaking Customer Advisor to join an international team in Porto supporting the Bouygues Telecom this role you will assist customers across multiple channels providing support on subscriptions billing and basic technical issues while delivering a high-quality customer experience.

Key Responsibilities

Handle incoming calls from Bouygues Telecom customers
Provide assistance with subscriptions billing and technical inquiries
Offer personalized solutions and ensure customer satisfaction
Deliver professional and friendly support across all interactions
Represent and promote the Bouygues Telecom brand values

Requirements

French: Native or C2 level
No previous experience required (full training provided)
Strong communication and problem-solving skills
Basic computer skills and ability to multitask
Customer-oriented mindset

Location

Onsite role in Porto Portugal

Salary & Benefits

Performance bonus: 100/month (first 3 months) then based on performance
Private medical insurance after 4 months
Transportation reimbursement up to 40/month

Start your international career and join a dynamic multicultural environment in Porto!

French-Speaking Customer Advisor Porto Portugal About the Role We are looking for a French-speaking Customer Advisor to join an international team in Porto supporting the Bouygues Telecom this role you will assist customers across multiple channels providing support on subscriptions billing and b...