Customer Project Manager

Warszawa - Poland

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

This is Worldline

We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world in every part of commerce. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.

The Opportunity

Join our Enterprise Customer Service department as a Customer Project Manager where youll lead complex global customer roll-out migrations and strategic delivery this role youll drive the entire project lifecycle from conception to completion ensuring operational readiness across our organization whilst managing cross-functional teams and stakeholder relationships to deliver exceptional customer outcomes.

Day-to-day responsibilities

Define project scope objectives and specifications in collaboration with marketing sales product operations and customer service teams

Establish project governance frameworks including steering committees KPIs and milestone planning to ensure timely delivery within budget and quality parameters

Coordinate and lead customer steering committees maintaining regular communication with external customers and internal stakeholders throughout project progress

Manage risk assessment and mitigation strategies proposing solutions to address potential project challenges and changing priorities

Oversee project closure activities including deliverable validation operational handover and lessons learned documentation to drive continuous improvement

Who Are We Looking For

We look for big thinkers. People who can drive positive change step up and show whats next people with passion a can-do attitude and a hunger to learn and practice this means:

Masters degree or equivalent experience with 3 years of proven project management expertise in complex cross-functional environments

Excellent communication skills with the ability to work independently whilst collaborating effectively across diverse international teams

Strong adaptability to fast-paced changing environments with excellent organizational and analytical capabilities

Proficiency in project management methodologies such as PRINCE2 with thorough knowledge of MS Office MS Projects and SharePoint

Fluency in Polish and English with preferably German or French language skills; additional European languages are advantageous

Perks & Benefits

At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:

Private medical & life insurance
MyBenefit Platform
Holiday allowance
Referral program
Public transportation allowance
Meal allowance
Annual bonus

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion a can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics. Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers we inform you that Worldline Financial Services (Europe) S.A. a joint-stock company Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

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Required Experience:

This is WorldlineWe are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Franci...