Head of Service Hub
Share
Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Head of the Service Hub is responsible for establishing and leading the Groups Shared Services structure based in Brasov. The role ensures the delivery of high-quality standardized and cost-efficient support services across IT Sales Administration Purchasing and Finance for all the Group entities.
Key Responsibilities
Design and implement the target organization of the New Service Hub.
Recruit lead and develop a high-performing local team.
Define governance framework including KPIs and SLAs.
Standardize and document IT Sales Administration Purchasing and Finance processes.
Lead transition and migration of activities into the Service Hub.
Ensure operational excellence cost control and service quality.
Actively support continuous process improvement by leveraging AI and automation tools.
Ensure full compliance with Group standards and local regulations.
Helping implement required certifications and managing external/thirdparty reviews.
Acting as the first escalation point and involving the correct business or process owners when needed.
Profile & Qualifications
University degree in Business Administration Finance Engineering or equivalent.
Strong knowledge of Finance Labor Law Tax and Compliance.
Proven experience in managing a Shared Services Center or similar structure.
Strong background in the automotive industry (Tier 1 environment strongly preferred).
Experience in organizational transformation and cross-functional leadership.
Strong knowledge of IT Finance Purchasing and Sales Administration processes.
Results-oriented leadership with strong execution capability.
Excellent communication skills and a structured solution-oriented working style.
Romanian language mandatory. Fluent English required. German language nice to have.
Key Skills
- Marketing & Promotions
- Attorney At Law
- Jni
- Airlines
- Art
About Company
Since 1998 weve been active in the Human Resources consulting market providing regional coverage across four key areas of expertise: recruitment and selection personnel leasing assessment centers and consultancy. As leaders in Transylvania weve expanded our reach to embrace a culture ... View more
