AVVTC Technician

RESPONSIBILITIES

• Provide operations and maintenance support to as-built AV/VTC systems.
• Diagnose and repair all AV issues as they arise.
• Assist lead AV support technician with evaluation and testing of changes/updates/repairs to AV systems and equipment.
• Thorough understanding of various AV technologies and protocols that include Crestron Extron BiAmp Shure and ClearOne.
• Develops detailed reports as needed.
• Supports/performs testing documentation and training.
• Troubleshoot new and legacy systems hardware cabling and components.
• Integrate third-party hardware/software solutions when needed.
• Interface with external/internal clients and manufacturers/vendors.
• Install test and support AV systems both on-site and remotely with possible travel outside city/state of local office.
• Deliver projects assigned including communication management schedule management source control and documentation.
• Regularly reporting to manager on the status of all projects.
• Contribute to the ongoing development of company standards and methodology.
• Understanding of installation of structured cabling to include pulling termination and testing cat5e/6 video RGB HDMI DVI and audio cables as needed.
• Understand and assist with the installation of AV control system equipment hardware to include audio and video conferencing equipment distributed audio digital signage sound reinforcement and all presentation systems as required.
• Identify and solve routine system issues that impact system operations.
• Ensure that project deliverables and milestones are met including close out documentation and punch list items.
• Perform quality control/check on finished product/projects including testing and presentation training to clients.
• Responsible for coordinating with property owners and OEMs in processing RMA issues.
• Assist in supporting technicians with onsite training endeavors.
• Follow all safety guidelines of Data Projections and client requirements.
• Perform other job-related duties or special projects as assigned.
  

DESIRED SKILLS

• Thorough understanding of various AV technologies and protocols from various OEMS such as Crestron Extron BiAmp ClearOne Shure
• Working under only general direction provides technical solutions to a wide range of difficult problems
• Independently determines and develops approach to solutions
• Experience working with various control methods and protocols (TCP/IP RS232 etc.)
• Solid knowledge of audio/visual connectivity and signal flow
• Experience reading wiring diagrams and system design drawings
• Strong system evaluation system testing documentation and reporting skills

REQUIRED QUALIFICATIONS

• Minimum of a Top Secret with SCI eligibility clearance.
• 4 years of relevant experience
• Industry certification such as CTS Crestron and/or Extron
• Experience with Office 365 and Microsoft products
• US Citizen

This position will provide operations and maintenance of AV/VTC systems throughout the customers area of responsibility to include routine servicing and maintenance setup training and enhancements to AV/VTC systems. Candidate may be required to provide requirements capture design / engineering and installation of system enhancements to custom control system designs based on the customers needs. Candidate will also provide high end products and services recommendations as well as launching and commissioning of customer deliverables timely and efficiently according to project timelines. Candidate must have a strong working knowledge of current AV design technologies and integration with a focus on DoD systems and security compliancy requirements. Candidate should have a general working knowledge of VTC systems and operations.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health dental vision 401K life insurance short-term and long-term disability plans vacation time and holidays. Visit us at .

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract applicable law or regulation.

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As part of the application process you agree that TekSynap Corporation may retain and use your name e-mail and contact information for purposes related to employment consideration.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Kirtland AFB New Mexico
• Type of environment: Office
• Noise level: Low
• Work schedule: Schedule is day shift Monday Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to handle feel touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop kneel crouch or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision distance vision peripheral vision depth perception and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S Citizenship
• Top Secret Clearance w/ SCI Eligibility

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal state and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals employment decisions will be based on merit qualifications and abilities. TekSynap does not discriminate against any person because of race color creed religion sex national origin disability age genetic information or any other characteristic protected by law (referred to as protected status). This nondiscrimination policy extends to all terms conditions and privileges of employment as well as the use of all company facilities participation in all company-sponsored activities and all employment actions such as promotions compensation benefits and termination of employment.