IT Onsite Support
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Provide onsite technical support for factory floor systems including PCs HMIs printers scanners and industrial devices.
Troubleshoot and resolve issues related to network connectivity hardware failures and software malfunctions.
Maintain and monitor production-critical systems including MES (Manufacturing Execution Systems) ERP terminals and barcode systems.
Support Windows-based environments Active Directory and user account provisioning.
Collaborate with engineering and operations teams to ensure IT compliance with safety and production standards.
Perform routine maintenance and updates on factory IT assets including firmware and software patches.
Document incidents resolutions and asset changes in the ITSM system (e.g. ServiceNow Jira).
Assist with IT onboarding for factory personnel and provide training on basic tech tools.
Participate in disaster recovery planning backup procedures and system audits.
Escalate complex issues to regional or corporate IT teams when needed.
Provide onsite technical support for factory floor systems including PCs HMIs printers scanners and industrial devices.
Troubleshoot and resolve issues related to network connectivity hardware failures and software malfunctions.
Maintain and monitor production-critical systems including MES (Manufacturing Execution Systems) ERP terminals and barcode systems.
Support Windows-based environments Active Directory and user account provisioning.
Collaborate with engineering and operations teams to ensure IT compliance with safety and production standards.
Perform routine maintenance and updates on factory IT assets including firmware and software patches.
Document incidents resolutions and asset changes in the ITSM system (e.g. ServiceNow Jira).
Assist with IT onboarding for factory personnel and provide training on basic tech tools.
Participate in disaster recovery planning backup procedures and system audits.
Escalate complex issues to regional or corporate IT teams when needed.
We offer:
Key Responsibilities
- Provide onsite technical support for factory floor systems including PCs HMIs printers scanners and industrial devices.
- Troubleshoot and resolve issues related to network connectivity hardware failures and software malfunctions.
- Maintain and monitor production-critical systems including MES (Manufacturing Execution Systems) ERP terminals and barcode systems.
- Support Windows-based environments Active Directory and user account provisioning.
- Collaborate with engineering and operations teams to ensure IT compliance with safety and production standards.
- Perform routine maintenance and updates on factory IT assets including firmware and software patches.
- Document incidents resolutions and asset changes in the ITSM system (e.g. ServiceNow Jira).
- Assist with IT onboarding for factory personnel and provide training on basic tech tools.
- Participate in disaster recovery planning backup procedures and system audits.
- Escalate complex issues to regional or corporate IT teams when needed.
Tasks and Qualifications:
Key Responsibilities
- Provide onsite technical support for factory floor systems including PCs HMIs printers scanners and industrial devices.
- Troubleshoot and resolve issues related to network connectivity hardware failures and software malfunctions.
- Maintain and monitor production-critical systems including MES (Manufacturing Execution Systems) ERP terminals and barcode systems.
- Support Windows-based environments Active Directory and user account provisioning.
- Collaborate with engineering and operations teams to ensure IT compliance with safety and production standards.
- Perform routine maintenance and updates on factory IT assets including firmware and software patches.
- Document incidents resolutions and asset changes in the ITSM system (e.g. ServiceNow Jira).
- Assist with IT onboarding for factory personnel and provide training on basic tech tools.
- Participate in disaster recovery planning backup procedures and system audits.
- Escalate complex issues to regional or corporate IT teams when needed.
Key Skills
- Baan
- English Language
- Ideas
- Access
- Games
- Application Management
About Company
We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.
