ServiceNow Junior Developer
Guadalajara - Mexico
Job Summary
Job Summary
To support our Information Technology teams and ensure the proper operation of the ServiceNow platform we are looking to add an ServiceNow Junior Developer located in Guadalajara North Campus.
This role will be responsible for providing technical and functional support for ServiceNow collaborating with crossfunctional teams and ensuring the continuity and improvement of services.
What a typical day looks like:
- Develop test deploy and maintain ServiceNow catalog items workflows flows and tasks to support business needs.
- Use ServiceNow scripting tools and platform functionality to automate routine tasks and improve platform efficiency.
- Configure and extend ServiceNow functionalities including workflows business rules forms catalogs roles and reports.
- Provide technical support for ServiceNow solutions focusing on development- and configuration-related incidents.
- Analyze and resolve ServiceNow-related issues performing basic root cause analysis and supporting corrective actions.
- Support and maintain ITSM modules such as Incident Request Problem Change Knowledge and CMDB from a technical perspective.
- Collaborate with IT teams and business stakeholders to gather requirements and deliver effective ServiceNow solutions.
- Support platform improvements updates patches and deployments.
- Document configurations procedures and development changes.
- Ensure compliance with ServiceNow standards ITIL best practices and internal policies.
The experience we are looking to add to our team:
- Bachelors degree in information technology Computer Science or a related field or equivalent experience.
- Handson ServiceNow development experience including scripting and platform configuration.
- Solid knowledge of ITIL processes.
- Experience configuring and supporting ServiceNow ITSM modules.
- Ability to work independently and manage multiple priorities.
- Strong analytical and problem-solving skills.
- Proficiency in English (spoken and written).
What youll receive for the great work you provide:
Competitive Salary.
Life & Medical insurance.
Christmas Bonus.
Food Coupons.
Saving Fund.
YG20
Job Category
ITFlex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).Required Experience:
Junior IC
About Company
Flex is the manufacturing partner of choice for streamlined product lifecycles. From design to end of life, our end-to-end services optimize efficiency.