Host Tavernonna (Italian-Inspired Restaurant)

At Tavernonna hospitality is rooted in connection. Our space is lively welcoming and designed to feel like an Italian gathering placewhere guests linger laugh and feel genuinely cared for. Whether its breakfast with hotel guests or a buzzing dinner service the Host plays a vital role in shaping the flow and feel of the room.

Tavernonna is managed by Arbor Lodging a leading hotel investment and management company with a growing portfolio across the United States Mexico and the Caribbean. Arbor partners with brands including Marriott Hilton Hyatt and IHG and is known for its people-first hospitality-driven culture.

This role is perfect for someone who thrives at the front of the house enjoys engaging with people and understands that first impressions matter.

Summary:

As a Host at Tavernonna you are the first and last point of contact for our guests. Youll manage reservations and guest flow while creating a welcoming organized and energetic environment. This position requires strong communication skills attention to detail and the ability to balance warmth with efficiency in a fast-paced restaurant setting.

Duties & Responsibilities:

• Greet guests promptly and warmly setting the tone for a positive dining experience
• Manage reservations waitlists and seating to ensure smooth guest flow
• Escort guests to tables and provide menus as needed
• Communicate clearly with servers bartenders and management regarding table status and pacing
• Monitor the dining room to balance seating and maintain service quality
• Answer phones take reservations and respond to guest inquiries professionally
• Maintain a clean organized and welcoming host stand and entry area
• Share basic menu information specials and restaurant details with guests
• Support the service team during peak periods while maintaining front-of-house presence
• Uphold all company service standards policies and procedures
• Stand and move throughout the shift and assist with light lifting as needed
• Complete additional duties as assigned

Qualifications:

• Previous host concierge or front-of-house experience preferred
• Strong guest service and interpersonal skills
• Confident communication style with a warm approachable demeanor
• Ability to stay organized and calm in a fast-paced environment
• Attention to detail and a team-first mindset
• Availability for mornings evenings weekends and holidays as needed
• High school diploma or equivalent experience
• Ability to obtain and maintain any required certifications

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Medical Dental and Vision insurance available to eligible employees
• Wellness benefits available to eligible employees

Arbors Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth development and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Pay is based upon several factors including but not limited to local labor markets education work experience certifications etc. We comply with all minimum wage laws as addition to your annual salary we offer a comprehensive benefits package (all benefits are subject to eligibility requirements).