Mandarin Speaking IT System Support Specialist
Job Summary
We are looking for a motivated and technically strong IT Specialist to join our growing IT team. This is an exciting opportunity for someone with solid system application experience who enjoys solving problems improving processes and working closely with business users.
You will play a key role in supporting and enhancing company systems contributing to ongoing system development and helping strengthen our information security practices.
System & Application Support
Support and maintain core business systems to ensure stability and performance.
Work closely with internal departments to understand operational needs and deliver practical system solutions.
Participate in system upgrades enhancements and performance optimization initiatives.
Troubleshoot system and application issues efficiently to minimize business disruption.
Development & Integration Support
Assist with system customization scripting or minor development tasks.
Support system integrations and data flows between platforms.
Collaborate with vendors and technical partners where necessary.
Information Security Support
Support implementation of IT security best practices and policies.
Assist with patch management access control and system monitoring.
Contribute to maintaining a secure and compliant IT environment.
Daily IT Operations
Provide responsive technical support for hardware software and network issues.
Ensure smooth day-to-day IT operations across departments.
Maintain documentation and continuously improve IT processes.
Requirements
Experience
24 years of experience in IT support system application support or infrastructure roles.
Strong hands-on experience supporting business systems or enterprise applications.
Technical Skills
Solid understanding of system applications and business process support.
Basic knowledge of software development concepts (e.g. scripting APIs system logic).
Familiarity with databases and networking fundamentals.
Exposure to cybersecurity principles is a strong advantage.
Personal Attributes
Proactive and solution-oriented mindset.
Strong communication skills and ability to work with non-technical stakeholders.
Detail-oriented with the ability to manage multiple priorities.
Eager to learn and grow within a structured IT team.
Required Skills:
IT support system support application support IT infrastructure Mandarin office relocation cyber security
Company Industry
Airlines and Aviation / Aviation and Aerospace Component Manufacturing