Act as the primary Business Analyst for knowledge-product streams.
Combine product thinking stakeholder influence and delivery discipline.
Define and deliver knowledge products that drive measurable business outcomes.
Operate within Agile product development environments.
Lead discovery solution definition and delivery cycles.
Conduct stakeholder interviews workshops and user research.
Develop personas and validate problems through prototyping.
Translate business needs into:
Epics
User stories
Acceptance criteria
Roadmaps
Release plans
Own and prioritize the product backlog.
Support sprint planning and backlog refinement.
Participate in acceptance testing and validation.
Ensure continuous delivery of high-quality increments.
Design end-to-end processes and data flows supporting:
Knowledge capture
Content curation
Searchability
Lifecycle management
Establish scalable information architecture.
Define metadata standards and taxonomy best practices.
Support knowledge governance and data stewardship initiatives.
Define measurable KPIs and success metrics such as:
Adoption rates
Time-to-find improvements
Content quality indicators
Track and report progress to senior stakeholders.
Provide actionable insights through data-driven reporting.
Translate complex business concepts into:
User journeys
Process maps
Functional and technical requirements
Facilitate cross-functional alignment.
Manage risks issues dependencies and scope.
Coach stakeholders and team members on:
Agile best practices
Writing effective acceptance criteria
Evidence-based product decision-making
Promote continuous improvement and delivery discipline.
610 years of experience in Business Analysis or product-facing roles.
Minimum 3 years of experience working within Agile teams.
Proven experience delivering end-to-end product development (discovery through launch).
Experience with knowledge content or data-driven products preferred.
Industry background in:
Institutional investing
Asset management
Pension funds
Sovereign wealth funds
Large financial institutions
Strong stakeholder management and influencing skills.
Hands-on experience with discovery techniques and iterative delivery.
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
IT Services and IT Consulting