SCC (Suncorp Control Centre) Solution Lead- 12 Month ContractSecondment
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Posted on:
15 hours ago
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Job Summary
SCC (Suncorp Control Centre) Solution Lead- 12 Month Contract/Secondment
Job No: 678628
Brisbane - Inner Suburbs & CBD
Fix Term Full Time
Home Insurance
Pay Band 5
SCC (Suncorp Control Centre) Solution Lead
- Consumer Insurance Disaster Management
- Location - Disaster Management Centre of Excellence Brisbane
- 12Month Fixed Term Contract
Make a real impact when it matters most.
Were seeking an experienced SCC Solution Lead to join our Disaster Management Centre of Excellence on a 12month fixed term contract. This role sits within Consumer Insurance Disaster Management and plays a critical part in strengthening disaster response capability through technology data and innovation.
If youre passionate about product ownership digital platforms and delivering outcomes that support communities during severe events this is a unique opportunity to make a meaningful difference.
About the Role
As the SCC Solution Lead you will have endtoend ownership of the SCC Web App driving the delivery of monthly enhancements and strategic initiatives that improve disaster preparedness response and recovery.
Youll partner closely with operational technology and business stakeholders to capture and prioritise requirements manage the product backlog and translate complex needs into scalable customerfocused solutions. The role is central to the success of the Control Centre and Disaster Response Centre (DRC) supporting improved situational awareness operational visibility and decisionmaking.
This role also directly contributes to Clause 7.3 of the Queensland Commitment Charter supporting the ongoing development and deployment of the SCC platform to better monitor severe weather communicate with impacted communities and leverage AI and data insights before during and after disaster events.
Key Responsibilities
- Own and evolve the SCC Web App product vision and roadmap aligned to operational priorities and disaster management objectives
- Deliver monthly enhancements and strategic initiatives maximising product value
- Balance shortterm operational needs with longterm platform scalability and sustainability
- Leverage AI and advanced analytics to enhance situational awareness and decision support
- Lead discovery workshops and stakeholder interviews to define outcomes and user needs
- Manage endtoend delivery including governance stakeholder engagement testing (UAT/PVT) and release activities
- Drive continuous improvement using user feedback usage data and operational insights
- Promote dataled decision making across the SCC
- Champion improvements that strengthen disaster response capability and operational resilience
- Ensure readiness of onboarding materials user guidance and feature launch support
About You:
- Tertiary qualification in Business Commerce Technology or a related discipline (mandatory)
- Agile / Product certifications such as CSPO PSPO SAFe POPM or similar (desirable)
- 5 years experience in product ownership or similar roles delivering digital platforms or complex web applications
- Proven experience working in complex crossfunctional enterprise environments
- Strong stakeholder engagement facilitation and influencing skills including senior leaders
- Demonstrated ability to translate complex business and operational needs into clear outcomefocused requirements
- Experience working in Agile hybrid or scaled delivery models (Scrum Kanban SAFe)
- Strong planning prioritisation and problemsolving capability
- A strong customer focus with a track record of delivering measurable business value
- Change management experience and comfort operating in evolving environments
- Exposure to disaster management insurance risk or geospatial data environments is highly regarded
Key Capabilities
- Advanced business and commercial acumen
- Strong technical literacy and comfort working with digital platforms and datadriven solutions
- High data literacy and analytical thinking capability
- Clear adaptable communication skills
- Strong time management and autonomy
- Collaborative relationshipfocused working style
- Confident negotiation and influencing skills
- Adaptability in a fastpaced highimpact environment
What we can offer you:
- Discounts and offers on a range of insurance products
- A range of flexible working and leave options
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
Employee benefits Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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Key Skills
- Sales Experience
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- Computer Skills
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