Delivery Lead

Two Circles is a global sports agency. We drive growth for sportsorganisationsby delivering deeper connections with fans through the intelligent use of data and technology.

We work with some of the worlds leading sportsorganisations including theNFL Premier League Formula 1 AFLWimbledonand UEFA.

Our global team of over 1100 peopleoperatesacross 15 offices worldwide supporting an expanding international client base.

Role

We are looking for a DeliveryLeadto play a key role in delivering Two Circles digital products and client workstreams.

You will work across clients and projectsofvarying scale: managing multiple smaller workstreamsconcurrently orleading a medium-to-largeclient build project.

You will coordinate Client Leads Product Engineering QA commercialteamsand third-party vendors to ensure work is planned communicated commerciallymanagedand focused onmaximisingvalue for clients.

A key aspect of this role is contributing to and helping lead the evolution of a global support capability within Two Circles.

You will be successful if you are organised proactive and able to bring clarity to uncertainty. You should apply ways of working and governance that help teams move quickly whilemaintaininginternal and external alignment. You must be comfortable getting into the detail wearing multiple hats whenrequired and working confidently with client stakeholders and technical teams.

Thisis a Hybridrole based in Melbourne Australia working closely with teams across multiple time zones including Europe NorthAmericaand South days per week spent in ourMelbourneoffice preferred.

Key Responsibilities:

• Lead delivery across a range of digital productsplatformsand client workstreams for Australian and global clients.

• Manage delivery from discovery through to launch release or ongoing iteration including planning prioritisation QA UAT and deployment coordination.

• Apply and refine practical delivery governance ways of working and communication rhythms that help teams move quickly whilemaintainingclarityalignmentand accountability.

• Coordinate Client Leads Product Engineering QA commercial teams third-partyvendorsand client stakeholders so ownership decisionsdependenciesand status are clear.

• Build and manage delivery plans and resource plans covering timelines milestones capacity dependenciesprioritiesand trade-offs.

• Identifyand manage risks issuesblockersand constraints early escalating appropriately and agreeing practical mitigation or resolution steps.

• Manage project budgets time spent commercial performance and third-party vendor delivery to support well-controlled and profitable engagements.

• Stay close to the technical detail across areas such as APIs databases mobile appsintegrationsand digital platforms and be comfortable wearing multiple hats whenrequired including triaging production issues and communicating status updates or resolution details to clients

Skills and competencies

• Minimum4years of experience working as aDelivery LeadCustomer SuccessLead Project/Account Managerorasimilar role.
• Experience in delivery roles within digital or technology environments
• Strong cross-functional collaboration with engineering and QA
• Experience managing delivery pipelines and support workflows
• Strong organisational and problem-solving skills
• Comfortable working in technical environments
• Ability to foster a continuous improvement high velocity mindset amongst the team.
• The confidence to make decisions without perfect information.
• High attention to detail and natural curiosity towards problem solving.

Desirable

• Agencyor consultancyexperience will be valuable.
• A keen interest in sport or the sports business and real interest in the positive effects we have on our clients businesses.

Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.