Call Center EU Intern Germany

Sungrow Europe

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profile Job Location:

Munich - Germany

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Your mission
We are looking for you to join our Sungrow team as our new Call Center EU Intern!

What does a Call Center EU Intern do you might ask
Well this role is allowed to do the best part of our everyday work to still the hunger for sustainable energy!

In a little more detail this is what you will do in your day to day job:

  • Data Analyze of Hotline and Service Ticket in EMEA region.
  • Use the results of the analysis to help optimize the hotline plan and ticket handling processes.
  • Support the Hotline Service Partner in their daily work for example account creation and training material support.
  • Coordinate with internal resources for hotline partners.
  • Optimize current report with DATA analyze tools.
Your profile
All right all right so I hope you are now aware of what is up for you what background should you have in order to feel comfortable with this role

  • Preferably have some experience of data analysis using Power BI or Excel and Python.
  • Understand basic engineering work structure.
  • Communicate well in a multicultural environment.
  • Multilingual is a big plus.
  • Have a strong willingness to work with a dynamic team.
  • Fast learner and analytical skills are a must.
  • English (C1) German (C1) or Chinese (C1). Additional European languages are a plus.
Why us
Because we are awesome!
About us
We are a green tech company with young creative minds.
We are fighting every day to make our mission happen Clean Power for All!

With 870GW of clean power presently installed worldwide we are on the road to success!

Founded in 1997 by University Professor Cao Renxian Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale commercial & industrial and residential applications as well as internationally recognized floating PV plant solutions NEV driving solutions EV charging solutions and renewable hydrogen production systems.


Required Experience:

Intern

Your mission We are looking for you to join our Sungrow team as our new Call Center EU Intern!What does a Call Center EU Intern do you might askWell this role is allowed to do the best part of our everyday work to still the hunger for sustainable energy!In a little more detai...
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Key Skills

  • Campaigns
  • Abinitio
  • AutoCAD 3D
  • Hardware & Networking
  • Customer Support
  • Arabic

About Company

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We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All ! With 650+GW of clean power presently installed worldwide, we are on the road to success! Welcome at Sungrow Founded in 1997 by University Professor Cao R ... View more

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