Service Coordinator BAS
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
ABOUT US
BGIS is a technically driven global leader in integrated facility management and real estate services. With a combined team of over 10000 professionals worldwide we relentlessly focus on enabling innovation through the services we deliver for our clients businesses. Globally we manage over 600 million square feet of client portfolios across 42500 locations in North America Europe Australia and Asia. For further information visit
SUMMARY
The Service Coordinatorprovides centralized administrative and operational support to technical service operations with a primary focus on service estimating quoting repair coordination and financial administration. The role works closely with Operations Service Managers field Technicians and Sales to support the timely preparation of service quotes maintain accurate service records and enable the efficient execution of approved service work.
This position is responsible for coordinating service requests from initial intake through execution supporting cost development and quote preparation managing administrative processes such as Technician corporate credit cards and expense tracking and ensuring service documentation financial records and system data are accurate complete and maintained in accordance with governance and policy requirements.
KEY DUTIES & RESPONSIBILITIES
Project Coordination Assistance / Administration:
- Coordinate service requests from initial intake through estimating approval execution and closeout supporting repairs deficiencies upgrades and small works.
- Support preparation of service estimates and quotes by gathering scope details site information drawings specifications and equipment requirements.
- Assist operations and service leadership with labour material subcontractor and equipment costing to support accurate and timely quoting.
- Prepare track and maintain service quotes approvals documentation and version control in alignment with pricing standards and governance requirements.
- Coordinate scheduling of field technicians and subcontractors ensuring materials access requirements and documentation are in place to support efficient service delivery.
- Monitor service execution progress maintain work order documentation and escalate schedule scope or cost risks as required.
- Provide administrative oversight of technician expense tools (e.g. corporate credit cards) including transaction tracking reconciliation receipt compliance and audit support.
- Deliver daytoday administrative and financial support for service operations including purchase orders invoicing readiness budget tracking and estimatetoactual variance monitoring.
- Maintain accurate service estimating and financial records; support reporting dashboards and leadership updates; and ensure data integrity across service management systems.
- Other duties as assigned.
KNOWLEDGE & SKILLS
3 to 5 years of project administration work experience or administrative work experience with aCommunity college diploma or equivalent training.
- 35 years of experience in service coordination project administration or administrative support supported by a community college diploma or equivalent training.
- Strong administrative organizational and coordination skills with the ability to manage multiple service activities priorities and deadlines.
- Working knowledge of service or project coordination processes including estimating support scheduling documentation and financial administration.
- Effective written and verbal communication skills with the ability to work collaboratively across operations field teams and internal stakeholders.
- High level of computer proficiency including strong working knowledge of the MS Office suite (particularly Excel) and the ability to quickly learn and adapt to new systems.
- Experience using business scheduling document management service management or CRM applications to support service delivery reporting and data integrity.
Licenses and/or Professional Accreditation
- None required.
- Demonstrates an interest in pursuing Project Management Institute Accreditation.
BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process please contact us at askHR. Upon request for accommodation we will consult with the applicant in question and provide or arrange for the provision of a suitable accommodation in a manner that takes into account the applicants accessibility needs due to disability.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions.
