Lead Account Manager

Delivery Hero

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profile Job Location:

Nairobi - Kenya

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

If youre here its because youre looking for an exciting ride

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 
 

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Lead and develop a team of Account Managers to deliver outstanding results across strategic accounts. Own portfolio growth strengthen partner relationships and drive operational excellence while ensuring your team is prioritising effectively managing time efficiently and executing with impact. Use data-driven insights to guide decisions unlock opportunities and deliver measurable outcomes for both the business and partners.

THE JOURNEY

  • Strategic Portfolio Ownership: Drive the commercial performance revenue growth and long-term profitability of the organizations top-tier account portfolio.
  • High-Impact Team Leadership: Manage and coach a team of Account Managers setting clear performance standards and ensuring disciplined account coverage.
  • Data-Driven Growth Strategy: Identify and unlock growth levers by translating complex data insights into actionable long-term account strategies.
  • Performance & KPI Management: Maintain rigorous forecasting and visibility by monitoring key KPIs to guide high-level commercial decision-making.
  • Senior Stakeholder Engagement: Lead high-stakes negotiations and deliver structured high-quality presentations to C-suite and senior-level partners.
  • Cross-Functional Collaboration: Partner effectively across departments to execute strategic initiatives and ensure seamless partner support.
  • Operational Autonomy: Exercise independent decision-making to set quarterly priorities and resource allocation within commercial guardrails.
  • Balanced Value Creation: Align account-specific goals with broader company objectives to balance immediate targets with sustainable partner value.

Qualifications :

  • 5 years of experience in Account Management Key Accounts or Commercial roles.
  • Proven experience managing and developing teams.
  • Experience owning large revenue-critical portfolios.
  • Experience in e-commerce FMCG or similar fast-paced commercial environments is a strong advantage.
  • Highly autonomous and accountable.
  • Strong analytical and problem-solving capabilities.
  • Strategic thinker with strong execution discipline.
  • Excellent presentation and communication skills

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

  • An enticing equity plan that lets you own a piece of the action.
  • Top-notch private health insurance to keep you at your peak.
  • Monthly Glovo credit to satisfy your cravings!
  • Discounted gym memberships to keep you energized.
  • Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
  • Enhanced parental leave and office-based nursery.
  • Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!


Additional Information :

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!


Remote Work :

No


Employment Type :

Full-time

If youre here its because youre looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way ...
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Key Skills

  • Administrative Skills
  • Facilities Management
  • Biotechnology
  • Creative Production
  • Design And Estimation
  • Architecture

About Company

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As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to del ... View more

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