Customer Service Representative Training and Registration (GCS-CSO,PhilippinesCebu)

Cebu - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our Purpose
TERADYNE where experience meets innovation and driving excellence in every are fueled by creativity and diversity of thoughtandin our workforce. Our employees aresupportedto innovateandlearnsomething new every day.

We cultivate a culture of inclusion for all employees thatrespectstheir individual strengths views and experiences. We believe that our differences enable us to be a better team one that makes better decisions drivesinnovationand delivers better business results.

Opportunity Overview

Create and add courses to the Catalogue for Programming and Maintenance Training.
Provide customer assistance for training class registration tuition fee payment and certificate of training completion.
Process student tuition fee payments using the different payment modes PO credit card service contract and training units.
Book approve sales order in Oracle Order Entry and generate invoices using the Oracle Accounts Receivable application.
Prepare training tools and materials such as offline licenses online training materials and virtual machine.
Provide the highest level of customer service to both external and internal customers by addressing inquiries and issues.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. Ifyoureready to join us in this mission take a closer look at theminimumcriteria for the position.

Excellent phone verbal and written communication skills in English language.
Must be keen on details.
Demonstrate excellent workload management skills.
Knowledgeable with Microsoft Office package (Word Excel PowerPoint).
Willing to work in a shifting schedule including night shift.
Bachelors degree with a minimum of 1-2 years of customer service work experience will be an advantage.
Fresh graduates are welcome to apply.

Business Hours: Monday to Friday 24 hours x 5 days a week.

Work Hours: 5 scheduled days including holidays.

We are only considering candidates local to position location and are unable to provide relocation for this position. This position is not eligible for visa sponsorship.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment.

#LI-WQ1

Required Experience:

Unclear Seniority

Our PurposeTERADYNE where experience meets innovation and driving excellence in every are fueled by creativity and diversity of thoughtandin our workforce. Our employees aresupportedto innovateandlearnsomething new every day.We cultivate a culture of inclusion for all employees thatrespectstheir in...

Create and add courses to the Catalogue for Programming and Maintenance Training.
Provide customer assistance for training class registration tuition fee payment and certificate of training completion.
Process student tuition fee payments using the different payment modes PO credit card service contract and training units.
Book approve sales order in Oracle Order Entry and generate invoices using the Oracle Accounts Receivable application.
Prepare training tools and materials such as offline licenses online training materials and virtual machine.
Provide the highest level of customer service to both external and internal customers by addressing inquiries and issues.

Excellent phone verbal and written communication skills in English language.
Must be keen on details.
Demonstrate excellent workload management skills.
Knowledgeable with Microsoft Office package (Word Excel PowerPoint).
Willing to work in a shifting schedule including night shift.
Bachelors degree with a minimum of 1-2 years of customer service work experience will be an advantage.
Fresh graduates are welcome to apply.

Business Hours: Monday to Friday 24 hours x 5 days a week.

Work Hours: 5 scheduled days including holidays.

We are only considering candidates local to position location and are unable to provide relocation for this position. This position is not eligible for visa sponsorship.

#LI-WQ1

Required Experience:

Unclear Seniority

Key Skills

Apply Now

About Company

All About You

Teradyne offers cutting-edge technological solutions for modern problems through innovation expertise. Stay connected with Teradyne’s offerings. Learn more.

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