Technical Account Manager (On Site)
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Job Location:
Temple, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
The Mission As a Technical Account Manager (TAM) you are the bridge between cutting-edge technology and client success. You wont just be managing accounts; youll be a driving force behind our growth ensuring every client receives our signature White Glove service. You will act as a strategic advisor advocate and technical visionary for our partners.
Your Impact
- **Strategic Roadmap: ** Develop and maintain client business plans and technical roadmaps aligned with our core stack.
- Client Advocacy: Be the voice of the client to ensure service expectations are not just met but exceeded.
- Consultative Growth: Analyze client needs to recommend upgrades or features that solve their unique business challenges.
- Project Leadership: Partner with the Professional Services Team to design successful projects and keep clients informed every step of the way.
- Crisis Management: Act as the primary point of contact during technical emergencies providing calm and clear communication.
- Business Development: Collaborate with the Sales Team to showcase our value and win new business.
Requirements
What You Bring to the Table
- Experience: A minimum of 3 years communicating complex technical issues to clients.
- Technical Knowledge: Proficiency with Windows workstations/servers Microsoft 365 and a solid grasp of networking topology.
- Education: A four-year degree in a technology-related field (relevant experience may offset this requirement).
- Soft Skills: Exceptional problem-solving abilities paired with elite verbal and written communication.
- Service Mindset: A proven track record in high-level customer service and account management.
Benefits
Why Join McLane Intelligent Solutions
We take care of our team so they can take care of our clients. Your benefits package includes:
- Health & Wellness: Comprehensive Health Dental Vision and Prescription coverage.
- Financial Security: 401K plan and Flexible Spending Accounts.
- Peace of Mind: Company-provided Life Insurance plus Short-term and Long-term Disability.
- Work-Life Balance: Generous Paid Vacation Sick Leave and Holidays.
Required Experience:
Manager
Key Skills
- Computer Skills
- Lean
- Management Experience
- Process Improvement
- Warehouse Distribution Experience
- OSHA
- Process Management
- Training & Development
- LIHTC
- Leadership Experience
- Property Management
- Supervising Experience
About Company
At McLane Intel, we believe that everyone should love where they work! We understand that our ongoing success is attributed to our remarkable staff. We are a company that promotes career growth, ongoing learning, and professional development for all of our employees. We have a wide ra ... View more
