Sales Manager

Position Overview

We are seeking a results-driven Sales Manager to lead and develop our sales team at a high-performing automotive dealership. The ideal candidate will have a proven track record in automotive sales leadership strong closing skills and the ability to drive revenue growth while delivering an exceptional customer experience. This role is responsible for managing daily sales operations coaching staff achieving sales targets and maintaining compliance with dealership and manufacturer standards.

Key Responsibilities

Sales Leadership & Performance

• Lead motivate and manage the dealership sales team to achieve monthly and annual sales goals

• Develop and implement sales strategies to increase new and used vehicle sales

• Monitor individual and team performance metrics (units sold gross profit closing ratios)

• Conduct regular sales meetings and one-on-one coaching sessions

• Assist in closing deals and negotiating pricing when needed

Customer Experience

• Ensure a high level of customer satisfaction throughout the sales process

• Handle escalated customer concerns professionally and effectively

• Promote a customer-first culture aligned with dealership values

Inventory & Merchandising

• Collaborate with the General Sales Manager to maintain appropriate vehicle inventory levels

• Ensure vehicles are properly displayed priced and marketed

• Monitor aging inventory and implement strategies to turn units efficiently

Process & Compliance

• Ensure compliance with all dealership policies lender requirements and manufacturer guidelines

• Oversee CRM usage and lead management processes

• Work closely with the Finance & Insurance (F&I) department to maximize profitability and customer satisfaction

Team Development

• Recruit train and onboard new sales consultants

• Provide ongoing training in product knowledge sales techniques and customer service

• Foster a positive high-performance work environment

Qualifications

• 35 years of automotive sales experience; prior management experience preferred

• Strong knowledge of dealership operations and sales processes

• Proven ability to meet or exceed sales targets

• Excellent leadership communication and negotiation skills

• Proficiency with CRM systems and dealership management software

• Valid drivers license and clean driving record

Key Competencies

• Results-oriented and data-driven

• Strong leadership and team-building skills

• Strategic thinking and problem-solving ability

• High level of integrity and professionalism

• Customer-focused mindset

Compensation & Benefits

• Competitive base salary plus performance-based commission/bonus

• Health dental and vision insurance

• Paid time off and holidays

• Employee vehicle purchase program

• Ongoing professional development opportunities

Work Environment

• Fast-paced automotive dealership setting

• Weekend and evening hours required

• On-site position