Project Manager, Operations Excellence

Pilot Company

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profile Job Location:

Knoxville, TN - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

The Project Manager II leads multiple medium-to-large cross-functional projects designed to drive operational excellence in our stores through strategic initiatives. This role oversees project scope schedule budget resources risks and communications while applying data-driven decision making to deliver measurable business outcomes.

Essential Duties & Responsibilities

  • Lead concurrent cross-functional projects from initiation through completion.
  • Develop and manage project schedules budgets and resource plans; adjust proactively to maintain delivery.
  • Identify monitor and resolve risks and issues; escalate appropriately when necessary.
  • Facilitate effective meetings and provide timely clear updates to stakeholders at all levels.
  • Coordinate alignment across business field and technical teams to ensure deliverables meet expectations.
  • Ensure operational readiness documentation and successful transition to long-term support teams.
  • Maintain project governance including decision logs and value-realization tracking.
  • Analyze data to drive decision-making and guide corrective action where needed.
  • Execute strategic projects aimed at improving store operations and operational excellence.
  • Travel to store locations up to 20% during the first year to support project execution and field alignment.

Qualifications :

Required Qualifications

  • Bachelors degree or equivalent experience.
  • 2 years of project management experience.
  • Strong communication organization risk management and stakeholder engagement skills.
  • Proficiency in Microsoft Office tools (Excel PowerPoint Word Outlook).
  • Ability to analyze data and translate insights into actionable steps.

Preferred Qualifications

  • PMP CAPM or similar project management certification.
  • Experience in technology operations or enterprise-level initiatives.
  • Tableau proficiency recommended (dashboard creation data visualization trend analysis).

Core Competencies

  • Leadership & Influence
  • Strategic & Data-Driven Decision Making
  • Problem Solving
  • Stakeholder Management
  • Communication
  • Organization & Prioritization
  • Adaptability

Additional Information :

Benefits

  • Nation-wide Medical Plan/Dental/Vision
  • 401(k) and Flexible Spending Accounts
  • Employee Fuel Discount
  • Adoption Assistance
  • Tuition Reimbursement
  • Onsite Gym and Cafeteria
  • Weekly Pay

All your information will be kept confidential according to EEO guidelines


Remote Work :

No


Employment Type :

Full-time

The Project Manager II leads multiple medium-to-large cross-functional projects designed to drive operational excellence in our stores through strategic initiatives. This role oversees project scope schedule budget resources risks and communications while applying data-driven decision making to deli...
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Key Skills

  • Business Intelligence
  • Children Activity
  • Business Analysis
  • Corporate Sales
  • ABB
  • Corporate Development

About Company

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Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of ... View more

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